Microsoft Knowledge Base Article
This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved.
Terms
of Use |
Trademarks
Article ID: 941198 - Last Review: September 21, 2011 - Revision: 2.0
Error message when you try to synchronize Outlook to a Windows Live Hotmail account: "Error with Send/Receive"
You use the Microsoft Office Outlook Connector to synchronize Microsoft Office Outlook to a Windows Live Hotmail account. If the synchronization fails after several attempts, the synchronization process stops. Additionally, you receive the following error message:
Error in Mail. Error with Send/Receive. http://g.live.com/1OLC12URL/SyncLimit
This issue occurs if the Windows Live Hotmail account cannot currently be synchronized. To avoid saturating the synchronization limit for the account, the Outlook Connector preemptively stops the synchronization process.
To work around this issue, follow these steps:
- Make a backup copy of the Windows Live Hotmail data. To do this, follow these steps.
Note Mail, contact, calendar, and task items in Outlook will also be backed up when you follow these steps.- Start Microsoft Office Outlook, and then click the folder for the Windows Live Hotmail account in the Folder list. The Windows Live Hotmail account resembles one of the following folder names:
accountname@msn.com
accountname@hotmail.com
- On the File menu, click Import and Export.
- In the Choose an action to perform list, click Export to a file, and then click Next.
- In the Create a file of type list, click Personal Folder File (.pst), and then click Next.
- In the Select the folder to export from list, click the Windows Live Hotmail account folder, click to select the Include subfolders check box, and then click Next.
- In the Save exported file as box, type the location to save the backup copy of the Windows Live Hotmail data. Or, click Browse to select the location.
- Click Finish.
- Remove the Windows Live Hotmail account in Outlook. To do this, follow these steps:
Outlook 2007- On the Tools menu, click Account Settings.
- On the E-mail tab, click the Windows Live Hotmail account, and then click Remove.
- Click Yes to confirm the removal of the account.
- Exit Outlook.
Outlook 2003- On the Tools menu, click E-mail Accounts.
- Click View or change existing e-mail accounts under E-mail, and then click Next.
- Click the Windows Live Hotmail account, and then click Remove.
- Click Yes to confirm the removal of the account.
- Exit Outlook.
- Add the Windows Live Hotmail account in Outlook. To do this, follow these steps:
- Start Outlook.
- On the Outlook Connector menu, click Add a New Account.
- Type the appropriate information for the Windows Live Hotmail account, and then click OK.
- Restart Outlook.
APPLIES TO
- Microsoft Office Outlook Connector
- Microsoft Office Outlook 2007
- Microsoft Office Outlook 2003
| kbemail kbexpertisebeginner kbtshoot kbpubtypekc kberrmsg kbprb KB941198 |
Community Feedback System
Very often, it takes hours to solve a problem. Very often, you've looked high
and low, and have tried a lot of solutions. When you finally found it, chances
are, it was because someone else helped you. Here's your chance to give back.
Use our community feedback tool to let others know what worked for you and what
didn't.
Please also understand that the community feedback system is not warranted to be
correct, it's simply a system that we've built to let people try and help each
other. If something in a feedback response doesn't make sense to you, or you're
not comfortable making changes that the feedback talks about (like registry
edits), please consult a professional.
Thank you for using kbAlertz.com Feedback System.
-- Scott Cate