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FIX: Event 2020 occurs when you process EDI documents on a computer that is running BizTalk Server 2004

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks

Article ID: 943052 - Last Review: November 26, 2007 - Revision: 1.2

FIX: Event 2020 occurs when you process EDI documents on a computer that is running BizTalk Server 2004

Hotfix download is availableHotfix Download Available
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On This Page

SYMPTOMS

When you process Electronic Document Interchange (EDI) documents on a computer that is running Microsoft BizTalk Server 2004, the server slows down. The server may eventually stop responding. Additionally, the following event is logged in the System log:


Event Type: Error
Event Source: Srv
Event Category: None
Event ID: 2020
Description: The server was unable to allocate from the system paged pool because the pool was empty.

After you restart BizTalk Services, the problem disappears.

CAUSE

This issue occurs because of a memory leak problem in the Microsoft.BizTalk.Adapter.EDI.SSPI.dll file.

RESOLUTION

Hotfix Information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

You must have Microsoft BizTalk Server 2004 with Service Pack 2(SP2) installed to apply this hotfix.

Restart requirement

You do not have to restart BizTalk services after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Compeif.exe4.0.2144.535,32825-Sep-200714:07x86
Edi.sqlNot Applicable897,91603-Feb-200511:43Not Applicable
Edimmcres.dll4.0.2144.017,92025-Sep-200714:07x86
Edimmcsnapin.dll4.0.2144.11241,66425-Sep-200714:07x86
Esp.dll4.0.2144.198851,96825-Sep-200714:07x86
Esp_btsoma.dll4.0.2144.2381,92025-Sep-200714:06x86
Esp_cli.dll4.0.2144.25118,78425-Sep-200714:06x86
Esp_err.dll4.0.2144.222,01625-Sep-200714:07x86
Esp_files.dll4.0.2144.2623,04025-Sep-200714:08x86
Esp_gen.dll4.0.2144.4986,01625-Sep-200714:06x86
Esp_srv.exe4.0.2144.2523,55225-Sep-200714:07x86
Esp_trans.dll4.0.2144.189372,73625-Sep-200714:06x86
Esp_voyager.dll4.0.2144.1633,28025-Sep-200714:08x86
Esproxy.dll4.0.2144.13172,03225-Sep-200714:07x86
Grants.sqlNot Applicable12,36203-Feb-200511:39Not Applicable
Microsoft.biztalk.adapter.edi.common.dll4.0.2144.070,71228-Sep-200714:46x86
Microsoft.biztalk.adapter.edi.manager.dll4.0.2144.0119,87228-Sep-200714:46x86
Microsoft.biztalk.adapter.edi.receiver.dll4.0.2144.042,04828-Sep-200714:45x86
Microsoft.biztalk.adapter.edi.resourcer.dll4.0.2144.058,43228-Sep-200714:46x86
Microsoft.biztalk.adapter.edi.sspi.dll4.0.2144.031,28828-Sep-200714:45x86
Microsoft.biztalk.adapter.edi.transmitter.dll4.0.2144.046,15228-Sep-200714:45x86
Microsoft.biztalk.extension.edi.errortext.dll4.0.2144.020,55228-Sep-200714:45x86
Microsoft.biztalk.extension.edi.hatplugin.dll4.0.2144.0652,36028-Sep-200714:46x86
Receivelocation.xsd.tmplNot Applicable148,86415-Feb-200515:08Not Applicable
Sendporttransport.xsd.tmplNot Applicable193,13415-Feb-200515:06Not Applicable
Trigcon.exe4.0.2144.57,68025-Sep-200714:07x86
Validins.exe4.0.2144.5180,22425-Sep-200714:07x86
Xsd2edi.exe4.0.2144.60696,32025-Sep-200714:08x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

APPLIES TO
  • Microsoft BizTalk Server 2004 Developer Edition
  • Microsoft BizTalk Server 2004 Enterprise Edition
  • Microsoft BizTalk Server 2004 Partner Edition
  • Microsoft BizTalk Server 2004 Standard Edition
Keywords: 
kbautohotfix kbbtsadapters kbbiztalk2004presp3fix kbexpertiseinter kbhotfixserver kbqfe KB943052
       

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