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Article ID: 944220 - Last Review: September 10, 2011 - Revision: 2.0
Error message when you try to print a Word template that has not been saved in Accounting Professional or in Accounting Express: "Could not log on the requested database"
You
try to
print a Microsoft Office Word template that has not been saved in Microsoft Office Accounting Professional
or in Microsoft Accounting Express. However,
you may
receive the following error message:
Could not log on the requested database.
This problem occurs because the Word template that you try
to print is corrupted.
To resolve this problem, modify and then rename the Word template.
To do this, follow these steps:
- Start Accounting Professional or Accounting
Express.
- On the Company menu, click
Manage Word Templates.
- Select the word template, and then click
Modify.
- Make any desired changes to the template.
- Click the Microsoft Office Button,
and then click Save as.
- Rename the template, and then click
Save.
To print a document by using the modified template, follow these steps:
- Start Accounting Professional or Accounting
Express.
- Open the document that you want
to print.
- Click File, and then click
Print.
- In the Print dialog box, click to
select the Word Template check box under Print
Options.
- Click Templates.
- Select the modified template, and then click Select.
- Click OK.
APPLIES TO
- Microsoft Office Accounting Professional 2007
- Microsoft Office Accounting Express 2007
| kberrmsg kbexpertisebeginner kbtshoot kbmbsmigrate kbprb kbexpertiseinter KB944220 |
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