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Article ID: 945691 - Last Review: September 10, 2011 - Revision: 2.0
Error message when you click "Export to Excel spreadsheet" in the Item List report in Accounting Express or in Accounting Professional: "There was a problem starting Excel"
In Microsoft Office Accounting Express or in
Microsoft Office Accounting Professional, you click
Export to Excel spreadsheet
in the Item List report. When you do this, Microsoft Office Excel
stops responding. Or, you receive the following error
message:
There was a problem starting
Excel.
To open the Item List report, point to
Company and Financial on the
Report menu, and then click
Item
List.
This problem occurs if an item has an
alphanumeric value in the
Vendor Item No. field.
To work around this problem, export directly from the item
list instead of from the Item List report.
To do this, follow these steps:
- On the Company menu, point to
Company Lists, and then click Item List.
- On the Actions menu, click Export
to Excel.
APPLIES TO
- Microsoft Office Accounting Professional 2008
- Microsoft Office Accounting Express 2008
- Microsoft Office Accounting Professional 2007
- Microsoft Office Accounting Express 2007
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