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Article ID: 947377 - Last Review: January 30, 2008 - Revision: 1.0
Error message when you try to open a dashboard in Dashboard Designer in PerformancePoint Server 2007: "Unhandled Error Exception"
You
try to open a dashboard in Dashboard Designer in Microsoft Office
PerformancePoint Server 2007. If you specified pixels for the size of the
reports that the dashboard contains, you may receive an error message.
However, the error message that you receive varies. For example, you may receive
the following error message:
Unhandled Error Exception
A webpart zone may be resized by
adjusting the pixel width and height in the Zone settings.
This
problem occurs if you specify pixels for the size of the reports that the dashboard contains.
To work around this problem, follow these steps:
- In Dashboard Designer, save a local copy of the
dashboard
that you cannot open as
a .bswx file. To do this, follow these steps:
- In Dashboard Designer, click the Microsoft Office button, and
then click Save As.
- In the Save As dialog box, specify a
location, type a name in the File name box, and then click
Save.
- Create a backup
copy of the .bswx file.
Note In the following steps, you manually update the .bswx file.
Therefore, we recommend that you first
create a backup of the original file before you make any changes. - Open the .bswx file in an
XML editor.
- Locate
the name of the dashboard that you cannot open.
Note The name appears as the value for the Text property for the BpmProperty element. - Under the BpmProperty element, locate
the DashboardElements element, and then locate the Height element and the Width element.
- Change the value of the Measurement property to 50 both for the Height element and for the Width element. The updated elements resemble the following.
<Height Measurement="50" Units="Percent"/>
<Width Measurement="50" Units="Percent"/>
- Repeat
step 5 and step 6 for all Height and Width elements under the DashboardElements element.
- Save the changes to the .bswx file.
- In Dashboard Designer, open the updated .bswx file, and
then open the dashboard.
- Resize the dashboard elements as you prefer, and then
publish the changes.
Microsoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section.
If
you specify
Stacked for the zone orientation settings for a dashboard, we
recommend that you specify the
following settings
for the reports
in the dashboard:
- Height setting: Auto-size
- Width setting: Auto-size
APPLIES TO
- Microsoft Office PerformancePoint Server 2007, 32 Bit Edition
- Microsoft Office PerformancePoint Server 2007, 64 Bit Edition
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