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The FilterKeys feature is not turned off when you click Cancel on a Windows XP SP2-based computer

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Microsoft Knowledge Base Article

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The FilterKeys feature is not turned off when you click "Cancel" on a Windows XP SP2-based computer

Article ID: 949098 - View products that this article applies to.
System TipThis article applies to a different version of Windows than the one you are using. Content in this article may not be relevant to you. Visit the Windows Vista Solution Center

SYMPTOMS

You hold down the right SHIFT key for eight seconds to turn on the FilterKeys feature on a Windows XP Service Pack 2 (SP2)-based computer. Then, you click Cancel to turn off the FilterKeys feature. However, the FilterKeys feature is not turned off.

WORKAROUND

To work around this problem, press the left SHIFT key to turn off the FilterKeys feature.

Additionally, you can disable the FilterKeys feature. To do this, follow these steps:
  1. Click Start, and then click Run.
  2. Copy and then paste (or type) the following command in the Open box, and then press ENTER:
    access.cpl
  3. On the Keyboard tab, click Settings in the FilterKeys area.
  4. Click to clear the Use shortcut check box, and then click OK two times.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 949098 - Last Review: February 21, 2008 - Revision: 1.0
APPLIES TO
  • Microsoft Windows XP Service Pack 2
Keywords: 
kbexpertisebeginner kbtshoot kbprb KB949098
       

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