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The status watermark does not appear in the message body when you send an invoice by using the Send in Message Body e-mail option in Accounting Professional 2008 or in Accounting Express 2008

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Microsoft Knowledge Base Article

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Article ID: 950058 - Last Review: September 10, 2011 - Revision: 2.0

The status watermark does not appear in the message body when you send an invoice by using the "Send in Message Body" e-mail option in Accounting Professional or in Accounting Express

SYMPTOMS

You send an invoice by using the "Send in Message Body" e-mail option in Microsoft Office Accounting Professional or in Microsoft Office Accounting Express. Then, a Microsoft Office Word document that contains the invoice in an e-mail message appears. However, the status watermark does not appear in the message body.

Note If an unpaid invoice is exported to Word, the status watermark is displayed correctly as "Not Paid" in the background.

CAUSE

This problem occurs because of a limitation in Word when you send an invoice by using the "Send in Message Body" option.

WORKAROUND

To work around this problem, send the invoice as a Word attachment in an e-mail message. To do this, follow these steps:
  1. Start Accounting Professional or Accounting Express.
  2. Open the invoice that you tried to send.
  3. On the Actions menu, point to E-mail Invoice, and then click As Word Attachment.
  4. Select a template to export with the invoice, and then click Select.
  5. Make sure that the contact information is correct in the document.
  6. Click Send a Copy.
Then, the invoice is sent as a Word attachment. The status watermark correctly appears in the message.

APPLIES TO
  • Microsoft Office Accounting Professional 2008
  • Microsoft Office Accounting Express 2008
Keywords: 
kbexpertisebeginner kbtshoot kbmbsmigrate kbprb kbexpertiseinter KB950058
       

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