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Article ID: 950059 - Last Review: September 10, 2011 - Revision: 2.0
Some fields may contain XML tags instead of actual values when you export a document to Word from Accounting Express or from Accounting Professional
When you export
a document to Microsoft Office Word from
Microsoft Office Accounting Express or from
Microsoft Office Accounting Professional, some fields may
contain XML tags instead of actual
values in the exported document. For example,
the
Balance Due field in
an exported document
may display "[Balance]" instead of a balance amount.
This problem occurs
if you installed Accounting Express 2007 or Accounting Professional 2007 after you installed later versions of Accounting Express or of Accounting Professional.
This problem occurs because the existing Accounting Express or Accounting Professional XML schema is overwritten by the Accounting
Express 2007 or Accounting Professional 2007 XML schema during installation of Accounting
Express 2007 or of Accounting Professional 2007.
To resolve this problem, use the one of the following
methods.
Method 1: If you no longer use Accounting Express 2007 or Accounting Professional 2007, remove Accounting Express 2007 or Accounting Professional 2007
To do this, follow these steps:
- Uninstall Accounting Express 2007 or Accounting Professional 2007.
- Repair the later version of Accounting Express or Accounting Professional that you are using.
Method 2: If you still use Accounting Express 2007 or Accounting Professional 2007, uninstall and then reinstall the later version of Accounting Express or Accounting Professional
To do this, follow these steps:
- Create a backup of the company in the later version of Accounting Express or of Accounting Professional. To do this, follow these steps:
- Open the company in the later version of Accounting Express or of Accounting Professional.
- On the File menu, point to Utilities, and then click
Data Utilities.
- Click Backup.
- Click Browse.
- Click Desktop.
- Click Save.
- Click OK.
- Uninstall the later version of Accounting Express or Accounting Professional.
For more information about how to do this, click the following article number to view the article in the Microsoft Knowledge Base:
945462Â
(http://kbalertz.com/Feedback.aspx?kbNumber=945462/
)
How to manually remove Accounting Professional or Accounting Express and SQL Server 2005
- Reinstall the later version of Accounting Express or Accounting Professional.
APPLIES TO
- Microsoft Office Accounting Express 2008
- Microsoft Office Accounting Professional 2008
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