When you run a discovery
operation in Microsoft System Center Operations Manager 2007 Service Pack 1, and a cluster node is discovered, some
computer properties may
not be collected for the cluster node.
For example, the DNS host name, the security identifier (SID) and the Active
Directory organizational unit of the cluster node may
not be
collected. Therefore,
some Operations Manager workflows may not function correctly. For example, if
the DNS host name is not collected in an Operations Manager 2007 environment
that has the Microsoft Exchange Server 2007 Management Pack applied, the following event may
be logged:
Event Type: Warning
Event Source: Health
Service Modules
Event Category: None
Event ID: 10720
Date:
Date
Time:
Time
User: N/A
Computer:
ComputerName
Description:
The Backwards
Compatibility mapper module was not able to start because discovery has not
fully completed for this Health Service. This is a transient issue, the
affected rule(s) will be unloaded and the Health Service will restart them when
initialization is complete.
Update Information
This fix is contained within the Microsoft System Center Operations Manager 2007 Service Pack 1 update. To see a list of issues are fixed and how to obtain the cumulative rollup, refer tot his article in the Microsoft Knowledge Base:
971541Â
(http://kbalertz.com/Feedback.aspx?kbNumber=971541/
)
Description of System Center Operations Manager 2007 Service Pack 1
Hotfix information
A
supported hotfix is available from Microsoft. However, this hotfix is intended
to correct only the problem that is described in this article. Apply this
hotfix only to systems that are experiencing this specific problem. This hotfix
might receive additional testing. Therefore, if you are not severely affected
by this problem, we recommend that you wait for the next software update that
contains this hotfix.
If the hotfix is available for download, there
is a "Hotfix download available" section at the top of this Knowledge Base
article. If this section does not appear, contact Microsoft Customer Service
and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required,
you might have to create a separate service request. The usual support costs
will apply to additional support questions and issues that do not qualify for
this specific hotfix. For a complete list of Microsoft Customer Service and
Support telephone numbers or to create a separate service request, visit the
following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for
which the hotfix is available. If you do not see your language, it is because a
hotfix is not available for that language.
Prerequisites
To apply this hotfix, you must have System Center Operations
Manager 2007 Service Pack 1 installed.
Restart requirement
You do not have to restart the computer after you apply this
hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
Hotfix installation instructions
You must apply this hotfix on each computer that hosts an
Operations Manager 2007 Management Server role.
To apply the hotfix, copy the following file to a local folder or to a shared
folder, and then run the file:
SystemCenterOperationsManager2007-SP1-KB951380-X86-X64-ENU.msi
Note You can run this file either in Windows Explorer or at a command
prompt. The hotfix installation process automatically restarts the services
that are related to Operations Manager 2007.
File information
The English version of this hotfix has the file
attributes (or later file attributes) that are listed in the following table.
The dates and times for these files are listed in Coordinated Universal Time
(UTC). When you view the file information, it is converted to local time. To
find the difference between UTC and local time, use the
Time
Zone tab in the
Date and Time item in Control
Panel.
System Center Operations Manager 2007 Service Pack 1, x86-based version
Collapse this tableExpand this table
| File name | File version | File
size | Date | Time | Platform |
|---|
| Mommodules.dll | 6.0.6278.20 | 1,862,712 | 13-05-2008 | 16:46 | x86 |
System Center Operations Manager 2007 Service Pack 1, x64-based version
Collapse this tableExpand this table
| File name | File version | File
size | Date | Time | Platform |
|---|
| Mommodules.dll | 6.0.6278.20 | 3,279,928 | 30-05-2008 | 13:22 | x64 |
Microsoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section. This problem was first corrected in Microsoft System Center Operations Manager 2007 R2.
For a list of issues that are fixed in Microsoft System Center Operations Manager 2007 R2, refer to the following article in the Microsoft Knowledge base:
971410Â
(http://kbalertz.com/Feedback.aspx?kbNumber=971410/
)
List of issues that are fixed in System Center Operations Manager 2007 R2
For more information about
software update terminology, click the following article number to view the
article in the Microsoft Knowledge Base:
824684Â
(http://kbalertz.com/Feedback.aspx?kbNumber=824684/
)
Description of the standard terminology that is used to describe Microsoft software updates