You have a computer that is running a non-English version of Windows Server 2008 or Windows Vista. A Simple Network Management Protocol (SNMP) application uses the IP Helper API to collect Management Information Base (MIB) interface information. However, the information is not displayed correctly. Instead, the information is blank or incomplete.
This issue occurs because the IP Helper API module
(IpHlpAPI.dll) cannot copy MIB information when multibyte words are present in
the source information.
Hotfix information
Windows Server 2008
A
supported hotfix is available from Microsoft. However, this hotfix is intended
to correct only the problem that is described in this article. Apply this
hotfix only to systems that are experiencing this specific problem. This hotfix
might receive additional testing. Therefore, if you are not severely affected
by this problem, we recommend that you wait for the next software update that
contains this hotfix.
If the hotfix is available for download, there
is a "Hotfix download available" section at the top of this Knowledge Base
article. If this section does not appear, contact Microsoft Customer Service
and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required,
you might have to create a separate service request. The usual support costs
will apply to additional support questions and issues that do not qualify for
this specific hotfix. For a complete list of Microsoft Customer Service and
Support telephone numbers or to create a separate service request, visit the
following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for
which the hotfix is available. If you do not see your language, it is because a
hotfix is not available for that language.
Prerequisites
No prerequisites are required.
Restart requirement
You must restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file
attributes (or later file attributes) that are listed in the following table.
The dates and times for these files are listed in Coordinated Universal Time
(UTC). When you view the file information, it is converted to local time. To
find the difference between UTC and local time, use the
Time
Zone tab in the
Date and Time item in Control
Panel.
Windows Server 2008, x86-based versions
Collapse this tableExpand this table
| File name | File version | File
size | Date | Time | Platform |
|---|
| Icmp.dll | 6.0.6001.22213 | 3,072 | 01-Jul-2008 | 03:56 | x86 |
| Iphlpapi.dll | 6.0.6001.22213 | 91,648 | 01-Jul-2008 | 03:57 | x86 |
Windows Server 2008, Itanium-based versions
Collapse this tableExpand this table
| File name | File version | File
size | Date | Time | Platform |
|---|
| Icmp.dll | 6.0.6001.22213 | 2,560 | 01-Jul-2008 | 04:14 | IA-64 |
| Iphlpapi.dll | 6.0.6001.22213 | 252,416 | 01-Jul-2008 | 04:14 | IA-64 |
Windows Server 2008, x64-based versions
Collapse this tableExpand this table
| File name | File version | File
size | Date | Time | Platform |
|---|
| Icmp.dll | 6.0.6001.22213 | 3,584 | 01-Jul-2008 | 06:48 | x64 |
| Iphlpapi.dll | 6.0.6001.22213 | 126,976 | 01-Jul-2008 | 06:48 | x64 |
Windows Vista
A
supported hotfix is available from Microsoft. However, this hotfix is intended
to correct only the problem that is described in this article. Apply this
hotfix only to systems that are experiencing this specific problem. This hotfix
might receive additional testing. Therefore, if you are not severely affected
by this problem, we recommend that you wait for the next software update that
contains this hotfix.
If the hotfix is available for download, there
is a "Hotfix download available" section at the top of this Knowledge Base
article. If this section does not appear, contact Microsoft Customer Service
and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required,
you might have to create a separate service request. The usual support costs
will apply to additional support questions and issues that do not qualify for
this specific hotfix. For a complete list of Microsoft Customer Service and
Support telephone numbers or to create a separate service request, visit the
following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for
which the hotfix is available. If you do not see your language, it is because a
hotfix is not available for that language.
Prerequisites
No prerequisites are required.
Restart requirement
You must restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file
attributes (or later file attributes) that are listed in the following table.
The dates and times for these files are listed in Coordinated Universal Time
(UTC). When you view the file information, it is converted to local time. To
find the difference between UTC and local time, use the
Time
Zone tab in the
Date and Time item in Control
Panel.
Windows Vista, x86-based versions
Collapse this tableExpand this table
| File name | File version | File
size | Date | Time | Platform |
|---|
| Icmp.dll | 6.0.6000.20869 | 3,072 | 01-Jul-2008 | 03:57 | x86 |
| Iphlpapi.dll | 6.0.6000.20869 | 89,600 | 01-Jul-2008 | 03:57 | x86 |
Windows Vista with Service Pack 1, x86-based versions
Collapse this tableExpand this table
| File name | File version | File
size | Date | Time | Platform |
|---|
| Icmp.dll | 6.0.6001.22213 | 3,072 | 01-Jul-2008 | 03:56 | x86 |
| Iphlpapi.dll | 6.0.6001.22213 | 91,648 | 01-Jul-2008 | 03:57 | x86 |
Windows Vista, x64-based versions
Collapse this tableExpand this table
| File name | File version | File
size | Date | Time | Platform |
|---|
| Icmp.dll | 6.0.6000.20869 | 3,584 | 01-Jul-2008 | 06:28 | x64 |
| Iphlpapi.dll | 6.0.6000.20869 | 128,000 | 01-Jul-2008 | 06:28 | x64 |
Windows Vista with Service Pack 1, x64-based versions
Collapse this tableExpand this table
| File name | File version | File
size | Date | Time | Platform |
|---|
| Icmp.dll | 6.0.6001.22213 | 3,584 | 01-Jul-2008 | 06:48 | x64 |
| Iphlpapi.dll | 6.0.6001.22213 | 126,976 | 01-Jul-2008 | 06:48 | x64 |
Microsoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section.
For more information about
software update terminology, click the following article number to view the
article in the Microsoft Knowledge Base:
824684Â
(http://kbalertz.com/Feedback.aspx?kbNumber=824684/
)
Description of the standard terminology that is used to describe Microsoft software updates