Microsoft Knowledge Base Email Alertz

The computer may restart unexpectedly, and you receive a Stop 0x000000D1 error message when you use the DHP features to hot change processors on a computer that is running Windows Server 2008 for Itanium-based Systems

Search KbAlertz

Advanced Search

Receive Microsoft Knowledge Base articles by E-Mail?

Every night we scan the Microsoft Knowledge Base. If technologies you're interested in are updated, we'll send you an e-mail. You only get one e-mail a day, and only when new articles are added.

Click here to create a
FREE account
Already have an account?
[Click here to Login]











Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks

Article ID: 954786 - Last Review: July 22, 2008 - Revision: 3.0

The computer may restart unexpectedly, and you receive a "Stop 0x000000D1" error message when you use the DHP features to hot add or hot replace processors on a computer that is running Windows Server 2008 for Itanium-based Systems

Hotfix download is availableHotfix Download Available
View and request hotfix downloads

On This Page

SYMPTOMS

On a computer that is running Windows Server 2008 for Itanium-based Systems and that supports Dynamic Hardware Partitioning (DHP) features, you can hot add or hot replace processors. When you do this, you may receive a Stop error message that resembles the following message:
STOP 0x000000D1 (parameter1, parameter2, parameter3, parameter4) DRIVER_IRQL_NOT_LESS_OR_EQUAL
Notes
  • You can add or replace a processor to a computer while the computer is running, and the operating system automatically recognizes the change.
  • The parameters in the Stop error message vary, depending on the configuration of the computer.
  • Not all "0x000000D1" Stop errors are caused by this problem.

CAUSE

The issue occurs because a processor device startup function in ACPI driver is acquiring a spin lock, but the function is built as pageable code.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

This hotfix requires Windows Vista or Windows Server 2008 for Itanium-based Systems to be installed on the computer.

Restart requirement

You have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Server 2008, Itanium-based version
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ia64_acpi.inf_31bf3856ad364e35_6.0.6001.22210_none_230936bee72b9126.manifestNot Applicable4,17825-Jun-200817:06Not Applicable
Package_1_for_kb954786~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,80725-Jun-200817:06Not Applicable
Package_2_for_kb954786~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,81225-Jun-200817:06Not Applicable
Package_3_for_kb954786~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,81225-Jun-200817:06Not Applicable
Package_for_kb954786_sc_0~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,42525-Jun-200817:06Not Applicable
Package_for_kb954786_sc~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,42625-Jun-200817:06Not Applicable
Package_for_kb954786_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,42925-Jun-200817:06Not Applicable
Package_for_kb954786_server~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,43425-Jun-200817:06Not Applicable
Package_for_kb954786_winpesrv_0~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,42625-Jun-200817:06Not Applicable
Package_for_kb954786_winpesrv~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,43325-Jun-200817:06Not Applicable
Acpi.infNot Applicable8,78224-Jun-200822:38Not Applicable
Acpi.sys6.0.6001.22210782,39225-Jun-200803:46IA-64
Battc.sys6.0.6001.2221045,62425-Jun-200803:45IA-64
Compbatt.sys6.0.6001.2221038,84025-Jun-200803:45Not Applicable
Errdev.sys6.0.6001.2221017,40825-Jun-200801:11IA-64
Wmiacpi.sys6.0.6001.2221028,67225-Jun-200801:11IA-64

MORE INFORMATION

For information about DHP, visit the following Microsoft Web sites. These site swill help you understand the problem.
http://msdn.microsoft.com/en-us/library/bb742870.aspx (http://msdn.microsoft.com/en-us/library/bb742870.aspx)
http://msdn.microsoft.com/en-us/library/ms801656.aspx (http://msdn.microsoft.com/en-us/library/ms801656.aspx)
http://msdn.microsoft.com/en-us/library/ms796265.aspx (http://msdn.microsoft.com/en-us/library/ms796265.aspx)

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

APPLIES TO
  • Windows Server 2008 for Itanium-Based Systems
Keywords: 
kbexpertiseadvanced kbautohotfix kbhotfixserver kbqfe KB954786
       

Community Feedback System

Very often, it takes hours to solve a problem. Very often, you've looked high and low, and have tried a lot of solutions. When you finally found it, chances are, it was because someone else helped you. Here's your chance to give back. Use our community feedback tool to let others know what worked for you and what didn't.

Please also understand that the community feedback system is not warranted to be correct, it's simply a system that we've built to let people try and help each other. If something in a feedback response doesn't make sense to you, or you're not comfortable making changes that the feedback talks about (like registry edits), please consult a professional.

Thank you for using kbAlertz.com Feedback System.

-- Scott Cate