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Error message when the Application Center 2000 CLB service does not start: Failed to obtain catalog data. %1%0

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks
Article ID: 955200 - Last Review: October 3, 2008 - Revision: 1.0

Error message when the Application Center 2000 CLB service does not start: "Failed to obtain catalog data. %1%0"

View products that this article applies to.

SYMPTOMS

The Microsoft Application Center 2000 Component Load Balancing (CLB) service does not start. Additionally, you receive an event error message that resembles the following in the Application log:
Event ID: 4099
Source: CLBService
Type: Error
Description:
Failed to obtain catalog data. %1%0
This event error message means that the COM+ CLB service received an error when it tried to retrieve information from the COM+ catalog. This event error message can be found on the COM+ routing server. Because of this, the COM+ CLB service will stop and might become corrupted. CLB will fail for all CLB-enabled components until this problem is resolved.

Note This problem can occur even if CLB is not used. By default, the CLB service is running in a typical Application Center 2000 Web cluster.
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RESOLUTION

To resolve this problem, use the ACComPlusVerify tool to find and remove the invalid component. To do this, follow these steps:
  1. Run the following command. 
    ACComPlusVerify –v
    You can also run the following command to keep a reference to the invalid components. 
    ACComPlusVerify -v > ACComPlusOutput.txt
    Note Depending on which applications were invalid, the applications may have to be reinstalled.
  2. Run the following command to remove the components. 
    ACComPlusVerify -c -a
  3. Run the following command again to confirm that there are no longer any invalid components. 
    ACComPlusVerify -v
  4. Restart the CLB service.
For more information about how to use the ACComPlusVerify tool, click the following article number to view the article in the Microsoft Knowledge Base:
299309  (http://kbalertz.com/Feedback.aspx?kbNumber=299309/ ) How to use the ACComPlusVerify tool
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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APPLIES TO
  • Microsoft Application Center 2000 Standard Edition
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Keywords: 
kbtshoot kbpubtypekc kberrmsg kbprb KB955200
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