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Article ID: 956988 - Last Review: July 14, 2011 - Revision: 8.0
Error message when you try to access or to browse Business Productivity Online Standard Suite Web sites: "Internet Explorer cannot display the webpage"
When you try to access or to browse Microsoft Business Productivity Online Standard Suite Web sites, you may receive the following error message:
Internet Explorer cannot display the webpage.
This issue may occur if the Secure Sockets Layer (SSL) 3.0 setting and the Transport Layer Security (TLS) 1.0 setting are disabled in Windows Internet Explorer 7.
To resolve this issue, make sure that the SSL 3.0 setting and the TLS 1.0 setting are enabled. To do this, follow these steps:
- Close all Internet Explorer 7 windows.
- Start Internet Explorer 7.
- On the Tools menu, click Internet Options.
- Click the Advanced tab.
- In the Settings list, click to select the Use SSL 3.0 check box and the Use TLS 1.0 check box under Security if they are not selected, and then click OK.
APPLIES TO
- Microsoft Business Productivity Online Standard Suite
- Windows Internet Explorer 7
- Windows Internet Explorer 7 for Windows XP
- Windows Internet Explorer 7 in Windows Vista
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