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Virtual Disk Service cannot return volume information on a computer that is running Windows Server 2008 or Windows Vista SP1

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks
Article ID: 958556 - Last Review: October 8, 2011 - Revision: 2.0

Virtual Disk Service cannot return volume information on a computer that is running Windows Server 2008 or Windows Vista SP1

Hotfix download is availableHotfix Download Available
View and request hotfix downloads
View products that this article applies to.

On This Page

SYMPTOMS

Consider the following scenario. You have an application that calls Virtual Disk Service (VDS) to query volume information on a computer that is running Windows Server 2008 or Windows Vista Service Pack 1 (SP1). The length of the name of one or more volumes is larger than 50 characters. In this scenario, VDS cannot return the volume information. You may notice this problem when you run certain applications, such as the Diskpart.exe utility.

Additionally, if you have VDS debug logging enabled, the following entries are logged:
(PID:1008,TID:3480,11:29:15) INFO: ObjectMap: Wrapper added to map: 00346FFC, 0028E060
(PID:1008,TID:3480,11:29:15) ERROR: CVdsVolume::GetVolumeName: volume name is too long: VolumeName.
(PID:1008,TID:3480,11:29:15) WARNING: CVdsVolume::GetProperties, 2, error=80042441
(PID:1008,TID:3480,11:29:15) WARNING: CVdsService::FindOrCreateWrapper, temp: object found: 00A4CC20
(PID:1008,TID:3480,11:29:15) WARNING: CVdsService::FindOrCreateWrapper, temp: object found: 00A4CB30
(PID:1008,TID:3480,11:29:15) WARNING: CVdsService::FindOrCreateWrapper, temp: object found: 00A4CB88
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CAUSE

This problem occurs because VDS accommodates a maximum length of 50 characters for volume names.
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RESOLUTION

To fix this problem, install hotfix 958556. After you install this hotfix, the maximum volume-name length is increased to 128 characters.
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Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Important Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the “Hotfix Request” page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page.

Prerequisites

To apply this hotfix to Windows Server 2008-based computers, no prerequisites are required.

To apply this hotfix to a Windows Vista-based computer, you must have Windows Vista SP1 installed. For more information about how to install the latest Windows Vista service pack, click the following article number to view the article in the Microsoft Knowledge Base:
935791  (http://kbalertz.com/Feedback.aspx?kbNumber=935791/ ) How to obtain the latest Windows Vista service pack

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Server 2008 and Windows Vista file information notes

The .manifest files and the .mum files that are installed in each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. These files and their associated .cat (security catalog) files are critical to maintaining the state of the updated component. The .cat files are signed with a Microsoft digital signature. The attributes of these security files are not listed.
All supported 32-bit versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Vdsdyn.dll6.0.6001.22326507,90410-Dec-200805:06x86
Vds.exe6.0.6001.22326384,00010-Dec-200805:06x86
Vdsldr.exe6.0.6001.2232619,96810-Dec-200805:06x86
Vdsutil.dll6.0.6001.22326128,00010-Dec-200805:06x86
Vds_ps.dll6.0.6001.2232637,88810-Dec-200805:06x86
All supported 64-bit versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformService branch
Vdsdyn.dll6.0.6001.22326571,90410-Dec-200806:30x64Not applicable
Vds.exe6.0.6001.22326453,63210-Dec-200806:29x64Not applicable
Vdsldr.exe6.0.6001.2232622,52810-Dec-200806:29x64Not applicable
Vdsutil.dll6.0.6001.22326157,69610-Dec-200806:30x64Not applicable
Vds_ps.dll6.0.6001.2232697,28010-Dec-200806:30x64Not applicable
Vdsldr.exe6.0.6001.2232619,96810-Dec-200805:06x86WOW
Vdsutil.dll6.0.6001.22326128,00010-Dec-200805:06x86WOW
Vds_ps.dll6.0.6001.2232637,88810-Dec-200805:06x86WOW
All supported Itanium-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformService branch
Vdsdyn.dll6.0.6001.22326902,65610-Dec-200806:29IA-64Not applicable
Vds.exe6.0.6001.22326847,36010-Dec-200806:18IA-64Not applicable
Vdsldr.exe6.0.6001.2232649,15210-Dec-200806:18IA-64Not applicable
Vdsutil.dll6.0.6001.22326338,43210-Dec-200806:29IA-64Not applicable
Vds_ps.dll6.0.6001.22326109,05610-Dec-200806:29IA-64Not applicable
Vdsldr.exe6.0.6001.2232619,96810-Dec-200805:06x86WOW
Vdsutil.dll6.0.6001.22326128,00010-Dec-200805:06x86WOW
Vds_ps.dll6.0.6001.2232637,88810-Dec-200805:06x86WOW
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://kbalertz.com/Feedback.aspx?kbNumber=824684/ ) Description of the standard terminology that is used to describe Microsoft software updates
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Additional file information for Windows Server 2008 and for Windows Vista

Additional files for all supported 32-bit versions of Windows Server 2008 and of Windows Vista

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Package_for_kb958556_client_1~31bf3856ad364e35~x86~~6.0.2.0.mumNot applicable1,36710-Dec-200814:33Not applicable
Package_for_kb958556_client~31bf3856ad364e35~x86~~6.0.2.0.mumNot applicable1,43110-Dec-200814:33Not applicable
Package_for_kb958556_sc_0~31bf3856ad364e35~x86~~6.0.2.0.mumNot applicable1,42110-Dec-200814:33Not applicable
Package_for_kb958556_sc~31bf3856ad364e35~x86~~6.0.2.0.mumNot applicable1,42310-Dec-200814:33Not applicable
Package_for_kb958556_server_0~31bf3856ad364e35~x86~~6.0.2.0.mumNot applicable1,42510-Dec-200814:33Not applicable
Package_for_kb958556_server~31bf3856ad364e35~x86~~6.0.2.0.mumNot applicable1,43110-Dec-200814:33Not applicable
Package_for_kb958556_winpesrv_0~31bf3856ad364e35~x86~~6.0.2.0.mumNot applicable1,42210-Dec-200814:33Not applicable
Package_for_kb958556_winpesrv~31bf3856ad364e35~x86~~6.0.2.0.mumNot applicable1,42910-Dec-200814:33Not applicable
X86_microsoft-windows-v..ice-dynamicprovider_31bf3856ad364e35_6.0.6001.22326_none_5e732eb5c9c0ef3e.manifestNot applicable11,15310-Dec-200805:24Not applicable
X86_microsoft-windows-virtualdiskservice_31bf3856ad364e35_6.0.6001.22326_none_6b64d51b13d7063d.manifestNot applicable99,98410-Dec-200805:31Not applicable

Additional files for all supported 64-bit versions of Windows Server 2008 and of Windows Vista

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Amd64_microsoft-windows-v..ice-dynamicprovider_31bf3856ad364e35_6.0.6001.22326_none_ba91ca39821e6074.manifestNot applicable11,17910-Dec-200807:52Not applicable
Amd64_microsoft-windows-virtualdiskservice_31bf3856ad364e35_6.0.6001.22326_none_c783709ecc347773.manifestNot applicable100,04810-Dec-200807:55Not applicable
Package_for_kb958556_client_1~31bf3856ad364e35~amd64~~6.0.2.0.mumNot applicable1,37510-Dec-200814:33Not applicable
Package_for_kb958556_client~31bf3856ad364e35~amd64~~6.0.2.0.mumNot applicable1,43910-Dec-200814:33Not applicable
Package_for_kb958556_sc_0~31bf3856ad364e35~amd64~~6.0.2.0.mumNot applicable1,42910-Dec-200814:33Not applicable
Package_for_kb958556_sc~31bf3856ad364e35~amd64~~6.0.2.0.mumNot applicable1,43110-Dec-200814:33Not applicable
Package_for_kb958556_server_0~31bf3856ad364e35~amd64~~6.0.2.0.mumNot applicable1,43310-Dec-200814:33Not applicable
Package_for_kb958556_server~31bf3856ad364e35~amd64~~6.0.2.0.mumNot applicable1,43910-Dec-200814:33Not applicable
Package_for_kb958556_winpesrv_0~31bf3856ad364e35~amd64~~6.0.2.0.mumNot applicable1,43010-Dec-200814:33Not applicable
Package_for_kb958556_winpesrv~31bf3856ad364e35~amd64~~6.0.2.0.mumNot applicable1,43710-Dec-200814:33Not applicable
Wow64_microsoft-windows-virtualdiskservice_31bf3856ad364e35_6.0.6001.22326_none_d1d81af10095396e.manifestNot applicable98,69910-Dec-200805:16Not applicable

Additional files for all supported Itanium-based versions of Windows Server 2008

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ia64_microsoft-windows-v..ice-dynamicprovider_31bf3856ad364e35_6.0.6001.22326_none_5e74d2abc9bef83a.manifestNot applicable11,16610-Dec-200807:59Not applicable
Ia64_microsoft-windows-virtualdiskservice_31bf3856ad364e35_6.0.6001.22326_none_6b66791113d50f39.manifestNot applicable100,01210-Dec-200808:02Not applicable
Package_for_kb958556_sc_0~31bf3856ad364e35~ia64~~6.0.2.0.mumNot applicable1,42510-Dec-200814:33Not applicable
Package_for_kb958556_sc~31bf3856ad364e35~ia64~~6.0.2.0.mumNot applicable1,42610-Dec-200814:33Not applicable
Package_for_kb958556_server_0~31bf3856ad364e35~ia64~~6.0.2.0.mumNot applicable1,42910-Dec-200814:33Not applicable
Package_for_kb958556_server~31bf3856ad364e35~ia64~~6.0.2.0.mumNot applicable1,43410-Dec-200814:33Not applicable
Package_for_kb958556_winpesrv_0~31bf3856ad364e35~ia64~~6.0.2.0.mumNot applicable1,42610-Dec-200814:33Not applicable
Package_for_kb958556_winpesrv~31bf3856ad364e35~ia64~~6.0.2.0.mumNot applicable1,43310-Dec-200814:33Not applicable
Wow64_microsoft-windows-virtualdiskservice_31bf3856ad364e35_6.0.6001.22326_none_d1d81af10095396e.manifestNot applicable98,69910-Dec-200805:16Not applicable
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APPLIES TO
  • Windows Vista Service Pack 1, when used with:
    • Windows Vista Business
    • Windows Vista Enterprise
    • Windows Vista Home Basic
    • Windows Vista Home Premium
    • Windows Vista Ultimate
    • Windows Vista Business 64-bit Edition
    • Windows Vista Enterprise 64-bit Edition
    • Windows Vista Home Basic 64-bit Edition
    • Windows Vista Home Premium 64-bit Edition
    • Windows Vista Ultimate 64-bit Edition
  • Windows Server 2008 Standard
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Standard without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 for Itanium-Based Systems
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Keywords: 
kbsurveynew kbautohotfix kbexpertiseinter kbfix kbbug kbqfe KB958556
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