Microsoft Knowledge Base Email Alertz

Error message when you select a CD-RW drive or a DVD-RW drive as the destination for a backup in Accounting Professional or in Accounting Express: Access is Denied

Search KbAlertz

Advanced Search

Receive Microsoft Knowledge Base articles by E-Mail?

Every night we scan the Microsoft Knowledge Base. If technologies you're interested in are updated, we'll send you an e-mail. You only get one e-mail a day, and only when new articles are added.

Click here to create a
FREE account
Already have an account?
[Click here to Login]











Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks

Article ID: 961681 - Last Review: September 10, 2011 - Revision: 2.0

Error message when you select a CD-RW drive or a DVD-RW drive as the destination for a backup in Accounting Professional or in Accounting Express: "Access is Denied"

SYMPTOMS

When you select a CD-RW drive or a DVD-RW drive as the destination for a backup in Microsoft Office Accounting Professional or in Microsoft Office Accounting Express, you receive the following error message:
Access is Denied.

CAUSE

This problem occurs because compiling the information directly onto the CD-RW media or onto the DVD-RW media conflicts with the burning process.

RESOLUTION

To resolve this problem, create the backup in the default location, and then move the backup to a CD drive or to a DVD drive. To do this, follow these steps:
  1. Start Accounting Professional or Accounting Express.
  2. Open your company.
  3. On the File menu, point to Utilities, and then click Data Utilities.
  4. On the Basic Tools tab, click Backup.
  5. Click Browse, specify a file name for the backup, and then click Save.

    Note The default location for backups is as follows:
    C:\Documents and Settings\<username>\My Documents\Small Business Accounting\Backups
  6. In the Password protection area, you can add a password to the backup for added security.
  7. Click OK.
  8. When the backup is complete, close the Microsoft Office Accounting Data Utilities dialog box.
  9. Exit Accounting Professional or Accounting Express.
  10. Click Start, and then click My Computer.
  11. Locate the backup that you saved in step 5.
  12. Right-click the backup, and then click Copy.
  13. Browse to the CD drive or to the DVD drive, right-click, and then click Paste.

APPLIES TO
  • Microsoft Office Accounting Professional 2008
  • Microsoft Office Accounting Express 2008
  • Microsoft Office Accounting Professional 2007
  • Microsoft Office Accounting Express 2007
Keywords: 
kberrmsg kbsurveynew kbexpertisebeginner kbtshoot kbmbsmigrate kbprb kbexpertiseinter KB961681
       

Community Feedback System

Very often, it takes hours to solve a problem. Very often, you've looked high and low, and have tried a lot of solutions. When you finally found it, chances are, it was because someone else helped you. Here's your chance to give back. Use our community feedback tool to let others know what worked for you and what didn't.

Please also understand that the community feedback system is not warranted to be correct, it's simply a system that we've built to let people try and help each other. If something in a feedback response doesn't make sense to you, or you're not comfortable making changes that the feedback talks about (like registry edits), please consult a professional.

Thank you for using kbAlertz.com Feedback System.

-- Scott Cate