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Article ID: 961681 - Last Review: September 10, 2011 - Revision: 2.0
Error message when you select a CD-RW drive or a DVD-RW drive as the destination for a backup in Accounting Professional or in Accounting Express: "Access is Denied"
When you select a CD-RW drive or a DVD-RW drive as the destination for a backup in Microsoft Office Accounting Professional or in Microsoft Office Accounting Express, you receive the following error message:
This problem occurs because compiling the information directly onto the CD-RW media or onto the DVD-RW media conflicts with the burning process.
To resolve this problem, create the backup in the default location, and then move the backup to a CD drive or to a DVD drive. To do this, follow these steps:
- Start Accounting Professional or Accounting Express.
-
Open your company.
- On the File menu, point to Utilities, and then click Data Utilities.
- On the Basic Tools tab, click Backup.
-
Click Browse, specify a file name for the backup, and then click Save.
Note The default location for backups is as follows:C:\Documents and Settings\<username>\My Documents\Small Business Accounting\Backups
- In the Password protection area, you can add a password to the backup for added security.
- Click OK.
-
When the backup is complete, close the Microsoft Office Accounting Data Utilities dialog box.
- Exit Accounting Professional or Accounting Express.
- Click Start, and then click My Computer.
- Locate the backup that you saved in step 5.
- Right-click the backup, and then click Copy.
- Browse to the CD drive or to the DVD drive, right-click, and then click Paste.
APPLIES TO
- Microsoft Office Accounting Professional 2008
- Microsoft Office Accounting Express 2008
- Microsoft Office Accounting Professional 2007
- Microsoft Office Accounting Express 2007
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