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Article ID: 961689 - Last Review: September 10, 2011 - Revision: 2.0

Error message when you try to void a supplier prepayment in the UK version of Office Accounting 2008: "An invoice or payment in a foreign currency cannot be voided or edited once the payment has been applied to an invoice"

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SYMPTOMS

When you try to void a supplier prepayment in the UK version of Microsoft Office Accounting 2008, you receive the following error message:

An invoice or payment in a foreign currency cannot be voided or edited once the payment has been applied to an invoice. You must first remove the payment from the invoice.

This problem occurs if the following conditions are true:

You used a bank account to create the supplier prepayment.
The currency that the bank account uses differs from the currency that the supplier uses.

RESOLUTION

To resolve this problem, follow these steps:

On the Suppliers menu, point to Supplier Lists, and then click Purchase Invoices and Goods Received Notes.
On the Current View menu, click All.
Double-click the purchase invoice that you want to process.
On the Actions menu, click Transaction History.
Double-click the supplier payment type that you want to use.
On the Actions menu, click Void.

APPLIES TO

Microsoft Office Accounting Professional 2008
Microsoft Office Accounting Express 2008

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