In an environment where multiple System Center Operations
Manager 2007 management groups share the same reporting Data Warehouse,
the management pack reports do not deploy and are not visible in the System
Center Operations Manager 2007 Console Reporting node.
In the System
Center Operations Manager 2007 Operations Console Reporting node, the expected
reports for installed management packs are not visible. Additionally, no event that
indicates a failure to publish reports to the Data Warehouse is displayed in
the Windows Event Viewer.
Note This problem occurs when multiple management
groups share the same Data Warehouse and when different versions of the same
management pack are installed in each management group.
Hotfix Information
A
supported hotfix is available from Microsoft. However, this hotfix is intended
to correct only the problem that is described in this article. Apply this
hotfix only to systems that are experiencing the problem described in this
article. This hotfix might receive additional testing. Therefore, if you are
not severely affected by this problem, we recommend that you wait for the next
software update that contains this hotfix.
If the hotfix is available
for download, there is a "Hotfix download available" section at the top of this
Knowledge Base article. If this section does not appear, contact Microsoft
Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required,
you might have to create a separate service request. The usual support costs
will apply to additional support questions and issues that do not qualify for
this specific hotfix. For a complete list of Microsoft Customer Service and
Support telephone numbers or to create a separate service request, visit the
following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for
which the hotfix is available. If you do not see your language, it is because a
hotfix is not available for that language.
Prerequisites
You must have System Center Operations Manager 2007 Service Pack 1
installed to apply this hotfix. This hotfix must be applied to each computer
that meets the following criteria:
- Hosts a Microsoft System Center Operations Manager 2007
Data Warehouse database server
Restart Requirement
You do not have to restart the computer after you apply this
hotfix.
Hotfix Replacement Information
This hotfix does not replace a previously released hotfix.
File Information
The English version of this hotfix has the file
attributes (or later) that are listed in the following table. The dates and
times for these files are listed in coordinated universal time (UTC). When you
view the file information, it is converted to local time. To find the
difference between UTC and local time, use the
Time Zone tab
in the Date and Time tool in Control Panel.
Collapse this tableExpand this table
| File name | File version | File
size | Date | Time | Platform |
|---|
| Deployedmanagementpacklist.sp.sql | Not
Applicable | 8,040 | 20-Jan-2009 | 04:39 | Not
Applicable |
Applying this hotfix requires
two separate procedures:
- Extract the hotfix files by running the installation file
in which they are packaged.
- Use Microsoft SQL Server Management Studio to run the
commands that are contained in the TSQL file supplied against the System Center
Operations Manager 2007 Reporting Data Warehouse database.
Note Before you apply this hotfix, we recommended that you back up the
Reporting Data Warehouse database.
Procedure 1: Extract the hotfix files
This procedure can be performed on any computer that has SQL Server Management Studio installed and that can connect to the System Center
Operations Manager 2007 Reporting Data Warehouse database.
To extract
the management pack files that are contained in this hotfix:
- Copy the
SystemCenterOperationsManager2007-SP1-KB962967-X86-X64-ENU.MSI file to either a
local folder or an available network shared folder.
- Run the
SystemCenterOperationsManager2007-SP1-KB9592967-X86-X64-ENU.MSI file on each computer. Note the installation path that is requested during
installation.
Note The installation path is typically the following:
Program
Files\System Center Hotfix Utility
Procedure 2: Use SQL Server Management Studio to execute commands contained within the supplied DeployedManagementPackList.SP.sql file
- Logon to the computer that is hosting the SQL Server 2005
tools as a domain administrator, or as a user who has database owner
(dbo) rights to the Operations Manager 2007 Reporting Data Warehouse
database.
- Start the SQL Server Management Studio.
- In the Connect to Server dialog box,
connect to the Operations Manager 2007 Reporting Data Warehouse database
server.
- Click New Query on the toolbar.
- From the SQL Editor toolbar, use the
Available databases option to select the Operations Manager
2007 Reporting Data Warehouse database. For
example:
OperationsManagerDW - Select Open in the File
menu, point to File, and then browse for the path noted in
Procedure 1 for the file DeployedManagementPackList.SP.sql. Select the file,
and then click Open.
- When the file has loaded, click Execute in
the SQL Editor toolbar.
- Check the Messages pane for successful
execution of the Transact-SQL commands.
- Exit the SQL Server Management Studio.
This hotfix contains the following file which should be
loaded into SQL Server Management Studio and executed against the Reporting
Data Warehouse database:
DeployedManagementPackList.SP.sql
Microsoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section.
For more information, click the
following article number to view the article in the Microsoft Knowledge Base:
824684Â
(http://kbalertz.com/Feedback.aspx?kbNumber=824684/
)
Description of the standard terminology that is used to describe Microsoft software updates