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You receive the Stop error 0x00000050 and then the computer restarts automatically if the OpenFileById function opens a folder and then the handle returned is used to rename files on a computer that is running Windows Server 2008 or Windows Vista

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks

Article ID: 965497 - Last Review: October 7, 2011 - Revision: 2.0

You receive the Stop error 0x00000050 and then the computer restarts automatically if the OpenFileById function opens a folder and then the handle returned is used to rename files on a computer that is running Windows Server 2008 or Windows Vista

Hotfix download is availableHotfix Download Available
View and request hotfix downloads

On This Page

SYMPTOMS

Consider the following scenario:
  • The OpenFileById function opens a folder on a computer that is running Windows Server 2008 or Windows Vista.
  • The handle returned by the OpenFileById function is used to rename files that are in this folder.
In this scenario, the computer that is running Windows Server 2008 or Windows Vista encounters a Stop error, 0x00000050, and then the computer restarts automatically.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Important Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the “Hotfix Request” page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page.

Prerequisites

To apply this hotfix, your computer must be running one of the following operating systems:
  • Windows Server 2008
  • Windows Server 2008 Service Pack 2 (SP2)
  • Windows Vista Service Pack 1 (SP1)
  • Windows Vista Service Pack 2 (SP2)

Restart requirement

After you install this hotfix, you must restart the computer.

Hotfix replacement information

This hotfix does not replace any other previously released hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel. The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately. MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files (attributes not listed) are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2008 and of Windows Vista SP1
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ntfs.sys6.0.6001.224351,081,43218-May-200922:27x86
For all supported x86-based versions of Windows Server 2008 SP2 and of Windows Vista SP2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ntfs.sys6.0.6002.221381,082,95218-May-200922:12x86
For all supported Itanium-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ntfs.sys6.0.6001.224353,282,52019-May-200901:10IA-64
For all supported Itanium-based versions of Windows Server 2008 SP2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ntfs.sys6.0.6002.221383,282,50419-May-200900:42IA-64
For all supported x64-based versions of Windows Server 2008 and of Windows Vista SP1
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ntfs.sys6.0.6001.224351,530,95219-May-200901:27x64
For all supported x64-based versions of Windows Server 2008 SP2 and of Windows Vista SP2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ntfs.sys6.0.6002.221381,513,54419-May-200901:08x64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about the OpenFileById function, visit the following Microsoft Web site:
http://msdn.microsoft.com/en-us/library/aa365432.aspx (http://msdn.microsoft.com/en-us/library/aa365432.aspx)
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684   (http://kbalertz.com/Feedback.aspx?kbNumber=824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

Additional file information for Windows Server 2008 and for Windows Vista

Additional files for all supported x86-based versions of Windows Server 2008 and of Windows Vista

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Package_for_kb965497_client_1~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,36720-May-200907:15Not Applicable
Package_for_kb965497_client_2~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,69420-May-200907:15Not Applicable
Package_for_kb965497_client~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,71320-May-200907:15Not Applicable
Package_for_kb965497_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42120-May-200907:15Not Applicable
Package_for_kb965497_sc_1~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,69020-May-200907:15Not Applicable
Package_for_kb965497_sc~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,70120-May-200907:15Not Applicable
Package_for_kb965497_server_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42520-May-200907:15Not Applicable
Package_for_kb965497_server_1~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,69420-May-200907:15Not Applicable
Package_for_kb965497_server~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,71320-May-200907:15Not Applicable
Package_for_kb965497_winpesrv_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42220-May-200907:15Not Applicable
Package_for_kb965497_winpesrv~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,43020-May-200907:15Not Applicable
X86_microsoft-windows-ntfs_31bf3856ad364e35_6.0.6001.22435_none_a6df5de8361d0358.manifestNot Applicable16,26518-May-200923:31Not Applicable
X86_microsoft-windows-ntfs_31bf3856ad364e35_6.0.6002.22138_none_a8c8d0ae3340a481.manifestNot Applicable16,26518-May-200922:58Not Applicable

Additional files for all supported x64-based versions of Windows Server 2008 and of Windows Vista

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Amd64_microsoft-windows-ntfs_31bf3856ad364e35_6.0.6001.22435_none_02fdf96bee7a748e.manifestNot Applicable16,52519-May-200923:41Not Applicable
Amd64_microsoft-windows-ntfs_31bf3856ad364e35_6.0.6002.22138_none_04e76c31eb9e15b7.manifestNot Applicable16,52519-May-200901:51Not Applicable
Package_for_kb965497_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,37520-May-200907:15Not Applicable
Package_for_kb965497_client_2~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,70620-May-200907:15Not Applicable
Package_for_kb965497_client~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,72320-May-200907:15Not Applicable
Package_for_kb965497_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,42920-May-200907:15Not Applicable
Package_for_kb965497_sc_1~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,70220-May-200907:15Not Applicable
Package_for_kb965497_sc~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,71120-May-200907:15Not Applicable
Package_for_kb965497_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43320-May-200907:15Not Applicable
Package_for_kb965497_server_1~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,70620-May-200907:15Not Applicable
Package_for_kb965497_server~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,72320-May-200907:15Not Applicable
Package_for_kb965497_winpesrv_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43020-May-200907:15Not Applicable
Package_for_kb965497_winpesrv~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43820-May-200907:15Not Applicable

Additional files for all supported Itanium-based versions of Windows Server 2008 and of Windows Vista

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ia64_microsoft-windows-ntfs_31bf3856ad364e35_6.0.6001.22435_none_a6e101de361b0c54.manifestNot Applicable16,51719-May-200923:34Not Applicable
Ia64_microsoft-windows-ntfs_31bf3856ad364e35_6.0.6002.22138_none_a8ca74a4333ead7d.manifestNot Applicable16,51719-May-200901:08Not Applicable
Package_for_kb965497_sc_0~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,42520-May-200907:15Not Applicable
Package_for_kb965497_sc_1~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,53020-May-200907:15Not Applicable
Package_for_kb965497_sc~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,70620-May-200907:15Not Applicable
Package_for_kb965497_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,42920-May-200907:15Not Applicable
Package_for_kb965497_server_1~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,53320-May-200907:15Not Applicable
Package_for_kb965497_server~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,71820-May-200907:15Not Applicable
Package_for_kb965497_winpesrv_0~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,42620-May-200907:15Not Applicable
Package_for_kb965497_winpesrv~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,43420-May-200907:15Not Applicable

APPLIES TO
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Standard
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 for Itanium-Based Systems
  • Windows Server 2008 Standard without Hyper-V
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Business
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise
  • Windows Vista Ultimate
Keywords: 
kbautohotfix kbexpertiseadvanced kbfix kbsurveynew kbqfe KB965497
       

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