Issue that this hotfix package fixes

When you open the Mail Merge Recipients dialog box in Microsoft Office Word 2007, all the contact data fields are empty.

This issue occurs in the following scenario:

• You install a 2007 Microsoft Office suite together with at least two language packs.
• You change the Office user interface to a different language.
• After you open the Mail Merge Recipients dialog box in Microsoft Office Word 2007 and see all the contact information, you change the Office user interface back to the original language.

Additionally, in this scenario the user interface of the Mail Merge Recipients dialog box still uses the language that was applied when you opened the Mail Merge Recipients dialog box for the first time.

This problem occurs because the data source to the Microsoft Office Outlook contact database does not allow the user interface language to be changed.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To install this hotfix, you must have 2007 Microsoft Office suite Service Pack 1 installed. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

To use one of the hotfixes in this package, you do not have to make any changes to the registry.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issue that is listed in this article.

The global version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

x86

Download informationMicrosoft Windows Installer .msp file informationAfter the hotfix is installed, the global version of this hotfix has the file attributes, or a later version of the file attributes, that are listed in the following table:

Ace.mspMso.msp