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“Get Started with Office Live” (add-in) window continually appears after the first startup of some Microsoft Office 2007 applications

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks

Article ID: 969144 - Last Review: December 16, 2009 - Revision: 5.0

The "Get Started With Office Live" add-in window appears every time that you start certain 2007 Microsoft Office system applications

SYMPTOMS

When you start Microsoft Word, Microsoft Excel, or Microsoft PowerPoint, the "Get Started With Office Live" window appears. To make sure that this window does not appear again, you check the Do not show me this message again check box and then click the Close button. However, the window still appears every time that you start Word, Excel, or PowerPoint.

RESOLUTION

To resolve this problem, download the Office Live Update 1.4.

The following file is available for download from the Microsoft Download Center:
Collapse this imageExpand this image
Download
Download the Office Live Update 1.4 package now. (http://www.microsoft.com/downloads/details.aspx?FamilyId=36bac9da-1ee4-40df-b06c-a327269f2b63)

APPLIES TO
  • Microsoft Office Word 2007
  • Microsoft Office Excel 2007
  • Microsoft Office PowerPoint 2007
Keywords: 
kbsurveynew kbprb KB969144
       

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Darrel - darrelerickson NOSPAM-AT-NOSPAM hotmail.com Report As Irrelevant  
Written: 4/8/2009 9:42 PM
On two separate PC's that have the pop up, I tried this registry change and encountered the officelive entry already present there? Any ideas - short of removing OfficeLive, I actually use this feature. Article ID: 969144 - Last Review: March 18, 2009 - Revision: 2.0