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The filter daemon process crashes when Office SharePoint Server 2007 crawls Office 2007 documents

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks

Article ID: 970003 - Last Review: May 21, 2009 - Revision: 1.0

The filter daemon process crashes when Office SharePoint Server 2007 crawls Office 2007 documents

SYMPTOMS

The filter daemon process crashes when Microsoft Office SharePoint Server 2007 crawls Office 2007 documents. This issue does not occur with Office 2003 documents.

CAUSE

This issue occurs because the Office 2007 MIME type string length is longer than 31 characters.

RESOLUTION

To resolve this issue, apply both the following updates:
  • 968857  (http://kbalertz.com/Feedback.aspx?kbNumber=968857/ ) Description of the Windows SharePoint Services 3.0 hotfix package (Sts.msp): April 28, 2009
  • 968859  (http://kbalertz.com/Feedback.aspx?kbNumber=968859/ ) Description of the Microsoft Office SharePoint Server 2007 hotfix package (Coreserver.msp): April 30, 2009

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

APPLIES TO
  • Microsoft Windows SharePoint Services 3.0
  • Microsoft Office SharePoint Server 2007
Keywords: 
kbfix kbqfe kbexpertiseinter kbsurveynew kbprb KB970003
       

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