In Microsoft BizTalk Server 2006 or BizTalk Server 2009, a BizTalk host instance crashes and cannot restart. Additionally, an event that resembles the following is logged in the Application log:
Event ID: 5410: Description: An error occurred that requires the BizTalk service to terminate. The most common
causes are the following:
1) An unexpected out of memory error.
OR
2) An inability to connect or a loss of connectivity to one of the BizTalk
databases.
The service will shutdown and auto-restart in 1 minute. If the problematic
database remains unavailable, this cycle will repeat.
Error message: Arithmetic overflow error converting expression to data type int.
Error source:
BizTalk host name: BizTalkServerApplication
Windows service name: BTSSvc$BizTalkServerApplication
The issue occurs because a column is defined incorrectly as the INT data type in a stored procedure of the BizTalkMsgBoxDB database. Therefore, when the number in this column exceeds the limit of the INT data type, an arithmetic overflow error occurs.
Note The upper limit of the INT data type is 2,147,483,647.
Cumulative updated information
For BizTalk Server 2009, the hotfix that resolves this issue is included in Cumulative Update 1 for BizTalk Server 2009.
For more information about how to obtain the cumulative update package, click the following article number to view the article in the Microsoft Knowledge Base:
2429050Â
(http://kbalertz.com/Feedback.aspx?kbNumber=2429050/
)
Cumulative update package 1 for BizTalk Server 2009
To resolve this problem, install the following hotfix. After you install this hotfix, the column in the stored procedure is defined as the BIGINT data type.
Hotfix information
A
supported hotfix is available from Microsoft. However, this hotfix is intended
to correct only the problem that is described in this article. Apply this
hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download
available" section at the top of this Knowledge Base article. If this section
does not appear, submit a request to Microsoft Customer Service and Support to
obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required,
you might have to create a separate service request. The usual support costs
will apply to additional support questions and issues that do not qualify for
this specific hotfix. For a complete list of Microsoft Customer Service and
Support telephone numbers or to create a separate service request, visit the
following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for
which the hotfix is available. If you do not see your language, it is because a
hotfix is not available for that language.
Prerequisites
You must have Microsoft BizTalk Server 2006 installed to apply this hotfix.
Restart requirement
You do not have to restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file
attributes (or later file attributes) that are listed in the following table.
The dates and times for these files are listed in Coordinated Universal Time
(UTC). When you view the file information, it is converted to local time. To
find the difference between UTC and local time, use the
Time
Zone tab in the
Date and Time item in Control
Panel.
Collapse this tableExpand this table
| File name | File version | File size | Date | Time | Platform |
|---|
| Msgbox_application_logic.sql | Not applicable | 506,966 | 05-Jun-2009 | 15:00 | Not applicable |
Because of file dependencies, the most recent hotfix that
contains these files may also contain additional files.
Microsoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section.
For more information about software update terminology, click the
following article number to view the article in the Microsoft Knowledge Base:
824684Â
(http://kbalertz.com/Feedback.aspx?kbNumber=824684/
)
Description of the standard terminology that is used to describe Microsoft software updates
Query Word
kbbiztalk2009cu1fix