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Article ID: 974886 - Last Review: August 21, 2009 - Revision: 1.0
Error message when you try to install System Center Operations Manager 2007 R2 on Windows Server 2008: "Account Verification Error"
Source: Microsoft Support
RAPID PUBLISHING ARTICLES PROVIDE INFORMATION DIRECTLY FROM WITHIN THE MICROSOFT SUPPORT ORGANIZATION. THE INFORMATION CONTAINED HEREIN IS CREATED IN RESPONSE TO EMERGING OR UNIQUE TOPICS, OR IS INTENDED SUPPLEMENT OTHER KNOWLEDGE BASE INFORMATION.
When you try to install Microsoft System Center Operations Manager 2007 on Windows Server 2008, the installation fails and rolls back. Additionally, you receive the following error message:
Account Verification Error
Setup is unable to confirm the account details. For Operations Manager SDK accounts, make sure it is a local Administrator account. To continue setup, go back and enter the correct account information.
This problem can occur because the version number of the KRBTGT account increases when you perform an authoritative restoration. The KRBTGT account is a service account that is used by the Kerberos Key Distribution Center (KDC) service.
To resolve this problem, apply the Hotfix mentioned in this section to all the Windows Server 2003-based domain controllers in the domain. This Hotfix prevents the problem before you perform an authoritative restoration. This Hotfix also fixes the problem when you have already performed an authoritative restoration.
939820
(http://support.microsoft.com/default.aspx?scid=kb;en-us;939820)
: Error message when you try to use Remote Desktop Connection to connect to another Windows Vista-based computer in Windows Vista: "No authority could be contacted for authentication" (
http://kbalertz.com/939820
(http://support.microsoft.com/default.aspx?scid=kb;en-us;939820)
)
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APPLIES TO
- Microsoft System Center Operations Manager 2007
- Microsoft System Center Operations Manager 2007 R2
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