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Article ID: 976466 - Last Review: November 11, 2009 - Revision: 1.0
The caption texts of ActiveX components in Excel 2003 are distorted after you use a third-party Virtual Desktop Infrastructure (VDI) solution to span across multiple monitors
You
use a
third-party Virtual Desktop Infrastructure (VDI) solution that is not based on
Remote Desktop Protocol to span across multiple monitors. For example, you use HP Remote
Graphics Software. After you do this,
the caption texts of ActiveX
components in Microsoft Office Excel 2003 are distorted.
Important This section, method, or task contains steps that tell you how to
modify the registry. However, serious problems might occur if you modify the
registry incorrectly. Therefore, make sure that you follow these steps
carefully. For added protection, back up the registry before you modify it.
Then, you can restore the registry if a problem occurs. For more information
about how to back up and restore the registry, click the following article
number to view the article in the Microsoft Knowledge Base:
322756Â
(http://kbalertz.com/Feedback.aspx?kbNumber=322756/
)
How to back up and restore the registry in Windows
To resolve this problem, follow these
steps:
- Apply the following hotfix:
976938Â
(http://kbalertz.com/Feedback.aspx?kbNumber=976938/
)
Description of the Excel 2003 hotfix package: October 29, 2009
- Enable the hotfix by setting the
RDPUsePrinterMF
registry
entry and the HPRemote
registry entry. To do this, follow these steps:
- Click Start, click
Run, type regedit in the
Open box, and then click OK .
- Locate and then click the following registry subkey:
HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Excel\Options
- On the Edit menu, point to
New, and then click DWORD Value.
- Type RDPUsePrinterMF, and then
press ENTER.
- Right-click RDPUsePrinterMF,
and then click Modify.
- In the Value data box, type
1, and then click OK.
- Repeat steps b through f for the
HPRemote
registry
entry. - Exit Registry Editor.
APPLIES TO
- Microsoft Office Excel 2003
| kbqfe kbexpertisebeginner kbsurveynew kbprb KB976466 |
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