Microsoft Knowledge Base Email Alertz

The iSCSI Software Initiator Setup program does not select the default options as expected

Search KbAlertz

Advanced Search

Receive Microsoft Knowledge Base articles by E-Mail?

Every night we scan the Microsoft Knowledge Base. If technologies you're interested in are updated, we'll send you an e-mail. You only get one e-mail a day, and only when new articles are added.

Click here to create a
FREE account
Already have an account?
[Click here to Login]











Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks

Article ID: 977506 - Last Review: November 24, 2009 - Revision: 1.1

The iSCSI Software Initiator Setup program does not select the default options as expected

SYMPTOMS

When you try to install the Microsoft iSCSI Software Initiator, the iSCSI Software Initiator Setup program does not select the default options as expected. Instead, the iSCSI Software Initiator Setup program selects the options as follows:
  • The Initiator Service check box is not selected.
  • The Software Initiator check box is not selected.
  • The Microsoft MPIO Multipathing Support for iSCSI check box is selected.
If you continue the installation together with the options selected as described, the Microsoft MPIO components may be updated. However, the iSCSI Initiator Service component and the iSCSI Initiator component are not actually installed.

CAUSE

This issue occurs when a third-party device-specific module (DSM) is installed already.

WORKAROUND

To work around this issue, manually select the options to correctly install the service that is required.

For example, to install the default options in the iSCSI Initiator Installation wizard, make sure that the following options are selected as follows:
  • The Initiator Service check box is selected.
  • The Software Initiator check box is selected.
  • The Microsoft MPIO Multipathing Support for iSCSI check box is not selected.

MORE INFORMATION

When you select the Microsoft MPIO Multipathing Support for iSCSI check box, the core MPIO component files and the Microsoft iSCSI Device Specific Module are installed. This lets iSCSI Software Initiator and the host bus adapter (HBA) perform session-based multipathing to a target that supports multiple sessions to a target. If the version of the MPIO core files is later than the version that is installed on the computer, the core MPIO files are upgraded to the latest version that is part of the installation package.

MPIO is supported on Windows 2000 Server platforms, on Windows Server 2003 platforms, and on later Windows Server platforms. MPIO is not supported on Windows XP or Windows 2000 Professional. When you install the iSCSI Software Initiator package on either Windows XP or Windows 2000 Professional, the Microsoft MPIO Multipathing Support for iSCSI check box is unavailable.

The following drivers are installed when you install the MPIO component:
  • Mpio.sys (multipath bus-driver)
  • Mpspfltr.sys (port-driver filter)
  • Mpdev.sys (replacement disk driver)
  • Msiscdsm.sys (device specific module driver for iSCSI)
Note Many third-party vendors have MPIO-based solutions distributed with their storage arrays which include the core MPIO binaries and a third-party DSM.

APPLIES TO
  • Windows Server 2008 R2 Datacenter
  • Windows Server 2008 R2 Enterprise
  • Windows Server 2008 R2 Standard
  • Windows Web Server 2008 R2
  • Windows Server 2008 Standard without Hyper-V
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Standard
  • Windows Web Server 2008
  • Windows 7 Enterprise
  • Windows 7 Enterprise N
  • Windows 7 Professional
  • Windows 7 Professional N
  • Windows 7 Ultimate
  • Windows 7 Ultimate N
  • Windows Vista Business
  • Windows Vista Business 64-bit Edition
  • Windows Vista Business N
  • Windows Vista Business N 64-bit Edition
  • Windows Vista Enterprise
  • Windows Vista Ultimate
  • Microsoft Windows Server 2003 R2 Datacenter Edition (32-Bit x86)
  • Microsoft Windows Server 2003 R2 Datacenter x64 Edition
  • Microsoft Windows Server 2003 R2 Enterprise Edition (32-Bit x86)
  • Microsoft Windows Server 2003 R2 Enterprise x64 Edition
  • Microsoft Windows Server 2003 R2 Standard Edition (32-bit x86)
  • Microsoft Windows Server 2003 R2 Standard x64 Edition
  • Microsoft Windows Server 2003, Web Edition
  • Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
  • Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
  • Microsoft Windows Server 2003, Datacenter x64 Edition
  • Microsoft Windows Server 2003, Enterprise x64 Edition
  • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
  • Microsoft Windows Server 2003, Standard x64 Edition
  • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Datacenter Server
  • Microsoft Windows 2000 Server
Keywords: 
kbtshoot kbexpertiseinter kbsurveynew kbprb KB977506
       

Community Feedback System

Very often, it takes hours to solve a problem. Very often, you've looked high and low, and have tried a lot of solutions. When you finally found it, chances are, it was because someone else helped you. Here's your chance to give back. Use our community feedback tool to let others know what worked for you and what didn't.

Please also understand that the community feedback system is not warranted to be correct, it's simply a system that we've built to let people try and help each other. If something in a feedback response doesn't make sense to you, or you're not comfortable making changes that the feedback talks about (like registry edits), please consult a professional.

Thank you for using kbAlertz.com Feedback System.

-- Scott Cate