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Article ID: 977515 - Last Review: November 26, 2009 - Revision: 1.0
The File Server Resource Manager on a server that is running a 64-bit version of Windows Server 2008 R2 does not send e-mail notifications to the SMTP server
On a server that is running a 64-bit version of Windows Server 2008 R2, the File Server Resource Manager (FSRM) does not send e-mail notifications to the Simple Mail Transfer Protocol (SMTP) server.
Additionally, the following error message is logged in the Application log:
Event ID: 8201
Source: SRMSVC
Description:
File server Resource Manager Service Error: Unexpected error
This issue occurs when the following two conditions are true:
- File system quotas are exceeded, or file screening violations occur.
- The File Server Resource Manager service (SrmSvc) uses a SMTP server to send notifications and storage reports in e-mails.
To work around this issue, you must set up the File Server Resource Manager again. To do this, follow these steps:
- Set up a share resource that has the required dependencies such as network name and physical disk.
- Start the File Server Resource Manager.
- Right-click File Server Resource Manager (FSRM), and then click Connect to Another Computer.
- Type the network name that you used in step 1.
- When you are connected, open Quota Management.
- Under Actions, click Create Quota.
- Type the path of the share resource that you created in step 1. Or, click Browse to add the path of the share resource.
- Select the kind of quota template that you want to use.
- Click Create.
For more information about how the File Server Resource Manager works, visit the following Microsoft Web sites:
Step-by-Step Guide for the File Server Resource Manager in Windows Server 2008File Server Resource Manager troubleshooting information
APPLIES TO
- Windows Server 2008 Enterprise
- Windows Server 2008 Standard
| kberrmsg kbtshoot kbexpertiseinter kbsurveynew kbprb KB977515 |
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