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Microsoft Knowledge Base Article
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Article ID: 977589 - Last Review: May 4, 2010 - Revision: 2.0 An application or a service that uses the Wmiaprpl.dll module crashes when the application or the service enumerates the returned performance objects under the HKEY_PERFORMANCE_DATA registry keyConsider the following scenario:
- An application or a service queries the
HKEY_PERFORMANCE_DATA registry key for the value name GLOBAL on a computer that is running Windows Server 2008, Windows Vista, Windows Server 2008 R2, or Windows 7. - The application or service enumerates the returned performance objects that are provided by the WmiApRpl.dll module. The number of performance objects that are to be accessed is determined by using the value of the NumObjectTypes variable in the returned PERF_DATA_BLOCK data.
In this scenario, the value of the NumObjectTypes variable may become larger than the actual number of performance objects in the buffer. When this occurs, the application or the service tries to read past the end of the buffer. This behavior causes an access violation exception, and then the application or the service crashes. This issue occurs because of an issue in the Windows Management Instrumentation (WMI) implementation. The issue causes the functions that are in Wmiaprpl.dll module to return an incorrect performance object number. Therefore, an access violation exception occurs, and the application or the service crashes. Hotfix information A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix. If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix. Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. PrerequisitesTo apply this hotfix, your computer must be running one of the following Windows operating systems: - Windows Vista Service Pack 1 (SP1)
- Windows Vista Service Pack 2 (SP2)
- Windows Server 2008
- Windows Server 2008 Service Pack 2 (SP2)
- Windows Server 2008 R2
- Windows 7
For more information about how to obtain a Windows Vista service pack, click the following article number to view the article in the Microsoft Knowledge Base:
935791Â
(http://kbalertz.com/Feedback.aspx?kbNumber=935791/
)
How to obtain the latest Windows Vista service pack
For more information about how to obtain a Windows Server 2008 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
968849Â
(http://kbalertz.com/Feedback.aspx?kbNumber=968849/
)
How to obtain the latest service pack for Windows Server 2008
Restart requirementYou must restart the computer after you apply this hotfix. Hotfix replacement informationThis hotfix does not replace a previously released hotfix. File informationThe English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files. Windows Vista and Windows Server 2008 file information notesImportant Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both of these operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to. -
The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
Collapse this tableExpand this table |
Version | Product | SR_Level | Service branch |
|---|
|
6.0.600
0
.
20xxx | Windows Vista | RTM | LDR | |
6.0.600
1
.
22xxx | Windows Vista and Windows Server 2008 | SP1 | LDR | |
6.0.600
2
.
22xxx | Windows Vista and Windows Server 2008 | SP2 | LDR |
- Service Pack 1 is integrated into the release version of Windows Server 2008. Therefore, RTM milestone files apply only to Windows Vista. RTM milestone files have a 6.0.0000.xxxxxx version number.
- The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7 Collapse this tableExpand this table | File name | File version | File size | Date | Time | Platform |
|---|
| Winmgmt.exe | 6.1.7600.16385 | 78,336 | 14-Jul-2009 | 01:14 | x86 | | Wmiaprpl.dll | 6.1.7600.20687 | 89,600 | 09-Apr-2010 | 07:11 | x86 | | Wmisvc.dll | 6.1.7600.16385 | 168,960 | 14-Jul-2009 | 01:16 | x86 |
For all supported IA64-based versions of Windows Server 2008 R2Collapse this tableExpand this table | File name | File version | File size | Date | Time | Platform |
|---|
| Winmgmt.exe | 6.1.7600.16385 | 101,376 | 14-Jul-2009 | 01:45 | IA-64 | | Wmiaprpl.dll | 6.1.7600.20687 | 281,088 | 09-Apr-2010 | 06:28 | IA-64 | | Wmisvc.dll | 6.1.7600.16385 | 483,328 | 14-Jul-2009 | 01:50 | IA-64 | | Winmgmt.exe | 6.1.7600.16385 | 78,336 | 14-Jul-2009 | 01:14 | x86 | | Wmiaprpl.dll | 6.1.7600.20687 | 89,600 | 09-Apr-2010 | 07:11 | x86 |
For all supported x64-based versions of Windows Server 2008 R2 and Windows 7Collapse this tableExpand this table | File name | File version | File size | Date | Time | Platform |
|---|
| Winmgmt.exe | 6.1.7600.16385 | 79,872 | 14-Jul-2009 | 01:39 | x64 | | Wmiaprpl.dll | 6.1.7600.20687 | 137,728 | 09-Apr-2010 | 07:51 | x64 | | Wmisvc.dll | 6.1.7600.16385 | 242,688 | 14-Jul-2009 | 01:41 | x64 | | Winmgmt.exe | 6.1.7600.16385 | 78,336 | 14-Jul-2009 | 01:14 | x86 | | Wmiaprpl.dll | 6.1.7600.20687 | 89,600 | 09-Apr-2010 | 07:11 | x86 |
For all supported x86-based versions of Windows Server 2008 and of Windows VistaCollapse this tableExpand this table | File name | File version | File size | Date | Time | Platform |
|---|
| Winmgmt.exe | 6.0.6001.22564 | 77,824 | 16-Nov-2009 | 11:47 | x86 | | Wmiaprpl.dll | 6.0.6001.22564 | 90,112 | 16-Nov-2009 | 14:12 | x86 | | Wmisvc.dll | 6.0.6001.22564 | 161,792 | 16-Nov-2009 | 14:12 | x86 | | Wmisvc.tmf | Not Applicable | 26,919 | 16-Nov-2009 | 11:47 | Not Applicable | | Winmgmt.exe | 6.0.6002.22268 | 77,824 | 16-Nov-2009 | 11:41 | x86 | | Wmiaprpl.dll | 6.0.6002.22268 | 90,112 | 16-Nov-2009 | 14:04 | x86 | | Wmisvc.dll | 6.0.6002.22268 | 162,304 | 16-Nov-2009 | 14:04 | x86 | | Wmisvc.tmf | Not Applicable | 26,919 | 16-Nov-2009 | 11:41 | Not Applicable |
For all supported x64-based versions of Windows Server 2008 and of Windows VistaCollapse this tableExpand this table | File name | File version | File size | Date | Time | Platform | Service branch |
|---|
| Winmgmt.exe | 6.0.6001.22564 | 78,848 | 16-Nov-2009 | 12:07 | x64 | Not Applicable | | Wmiaprpl.dll | 6.0.6001.22564 | 143,360 | 16-Nov-2009 | 14:50 | x64 | Not Applicable | | Wmisvc.dll | 6.0.6001.22564 | 221,696 | 16-Nov-2009 | 14:50 | x64 | Not Applicable | | Wmisvc.tmf | Not Applicable | 32,614 | 16-Nov-2009 | 12:07 | Not Applicable | Not Applicable | | Winmgmt.exe | 6.0.6002.22268 | 78,848 | 16-Nov-2009 | 11:53 | x64 | Not Applicable | | Wmiaprpl.dll | 6.0.6002.22268 | 143,360 | 16-Nov-2009 | 14:02 | x64 | Not Applicable | | Wmisvc.dll | 6.0.6002.22268 | 221,696 | 16-Nov-2009 | 14:02 | x64 | Not Applicable | | Wmisvc.tmf | Not Applicable | 32,583 | 16-Nov-2009 | 11:53 | Not Applicable | Not Applicable | | Winmgmt.exe | 6.0.6001.22564 | 77,824 | 16-Nov-2009 | 11:47 | x86 | WOW | | Wmiaprpl.dll | 6.0.6001.22564 | 90,112 | 16-Nov-2009 | 14:12 | x86 | WOW | | Wmisvc.tmf | Not Applicable | 26,919 | 16-Nov-2009 | 11:47 | Not Applicable | WOW | | Winmgmt.exe | 6.0.6002.22268 | 77,824 | 16-Nov-2009 | 11:41 | x86 | WOW | | Wmiaprpl.dll | 6.0.6002.22268 | 90,112 | 16-Nov-2009 | 14:04 | x86 | WOW | | Wmisvc.tmf | Not Applicable | 26,919 | 16-Nov-2009 | 11:41 | Not Applicable | WOW |
For all supported IA-64-based versions of Windows Server 2008Collapse this tableExpand this table | File name | File version | File size | Date | Time | Platform | Service branch |
|---|
| Winmgmt.exe | 6.0.6001.22564 | 99,328 | 16-Nov-2009 | 11:56 | IA-64 | Not Applicable | | Wmiaprpl.dll | 6.0.6001.22564 | 279,552 | 16-Nov-2009 | 16:35 | IA-64 | Not Applicable | | Wmisvc.dll | 6.0.6001.22564 | 458,752 | 16-Nov-2009 | 16:35 | IA-64 | Not Applicable | | Wmisvc.tmf | Not Applicable | 26,954 | 16-Nov-2009 | 11:57 | Not Applicable | Not Applicable | | Winmgmt.exe | 6.0.6002.22268 | 99,328 | 16-Nov-2009 | 11:49 | IA-64 | Not Applicable | | Wmiaprpl.dll | 6.0.6002.22268 | 279,552 | 16-Nov-2009 | 13:56 | IA-64 | Not Applicable | | Wmisvc.dll | 6.0.6002.22268 | 458,752 | 16-Nov-2009 | 13:56 | IA-64 | Not Applicable | | Wmisvc.tmf | Not Applicable | 27,168 | 16-Nov-2009 | 11:49 | Not Applicable | Not Applicable | | Winmgmt.exe | 6.0.6001.22564 | 77,824 | 16-Nov-2009 | 11:47 | x86 | WOW | | Wmiaprpl.dll | 6.0.6001.22564 | 90,112 | 16-Nov-2009 | 14:12 | x86 | WOW | | Wmisvc.tmf | Not Applicable | 26,919 | 16-Nov-2009 | 11:47 | Not Applicable | WOW | | Winmgmt.exe | 6.0.6002.22268 | 77,824 | 16-Nov-2009 | 11:41 | x86 | WOW | | Wmiaprpl.dll | 6.0.6002.22268 | 90,112 | 16-Nov-2009 | 14:04 | x86 | WOW | | Wmisvc.tmf | Not Applicable | 26,919 | 16-Nov-2009 | 11:41 | Not Applicable | WOW |
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. The fix is included in Service Pack 1 (SP1) for Windows 7 and SP1 for Windows Server 2008 R2.
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684Â
(http://kbalertz.com/Feedback.aspx?kbNumber=824684/
)
Description of the standard terminology that is used to describe Microsoft software updates
Additional file informationAdditional file information for Windows Vista and for Windows Server 2008Additional files for all supported x86-based versions of Windows Vista and of Windows Server 2008Collapse this tableExpand this table | File name | File version | File size | Date | Time | Platform |
|---|
| Package_for_kb977589_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum | Not Applicable | 1,367 | 17-Nov-2009 | 08:45 | Not Applicable | | Package_for_kb977589_client_2~31bf3856ad364e35~x86~~6.0.1.0.mum | Not Applicable | 1,693 | 17-Nov-2009 | 08:45 | Not Applicable | | Package_for_kb977589_client~31bf3856ad364e35~x86~~6.0.1.0.mum | Not Applicable | 1,713 | 17-Nov-2009 | 08:45 | Not Applicable | | Package_for_kb977589_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mum | Not Applicable | 1,421 | 17-Nov-2009 | 08:45 | Not Applicable | | Package_for_kb977589_sc_1~31bf3856ad364e35~x86~~6.0.1.0.mum | Not Applicable | 1,690 | 17-Nov-2009 | 08:45 | Not Applicable | | Package_for_kb977589_sc~31bf3856ad364e35~x86~~6.0.1.0.mum | Not Applicable | 1,701 | 17-Nov-2009 | 08:45 | Not Applicable | | Package_for_kb977589_server_0~31bf3856ad364e35~x86~~6.0.1.0.mum | Not Applicable | 1,425 | 17-Nov-2009 | 08:45 | Not Applicable | | Package_for_kb977589_server_1~31bf3856ad364e35~x86~~6.0.1.0.mum | Not Applicable | 1,694 | 17-Nov-2009 | 08:45 | Not Applicable | | Package_for_kb977589_server~31bf3856ad364e35~x86~~6.0.1.0.mum | Not Applicable | 1,713 | 17-Nov-2009 | 08:45 | Not Applicable | | X86_microsoft-windows-wmi-core-svc_31bf3856ad364e35_6.0.6001.22564_none_a0ff81d3103bbff6.manifest | Not Applicable | 17,652 | 16-Nov-2009 | 17:33 | Not Applicable | | X86_microsoft-windows-wmi-core-svc_31bf3856ad364e35_6.0.6002.22268_none_a2e9f4e30d5e7a76.manifest | Not Applicable | 17,652 | 16-Nov-2009 | 16:00 | Not Applicable |
Additional files for all supported x64-based versions of Windows Vista and of Windows Server 2008Collapse this tableExpand this table | File name | File version | File size | Date | Time | Platform |
|---|
| Amd64_microsoft-windows-wmi-core-svc_31bf3856ad364e35_6.0.6001.22564_none_fd1e1d56c899312c.manifest | Not Applicable | 17,702 | 16-Nov-2009 | 18:58 | Not Applicable | | Amd64_microsoft-windows-wmi-core-svc_31bf3856ad364e35_6.0.6002.22268_none_ff089066c5bbebac.manifest | Not Applicable | 17,702 | 16-Nov-2009 | 18:40 | Not Applicable | | Package_for_kb977589_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mum | Not Applicable | 1,375 | 17-Nov-2009 | 08:45 | Not Applicable | | Package_for_kb977589_client_2~31bf3856ad364e35~amd64~~6.0.1.0.mum | Not Applicable | 1,705 | 17-Nov-2009 | 08:45 | Not Applicable | | Package_for_kb977589_client~31bf3856ad364e35~amd64~~6.0.1.0.mum | Not Applicable | 1,723 | 17-Nov-2009 | 08:45 | Not Applicable | | Package_for_kb977589_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mum | Not Applicable | 1,429 | 17-Nov-2009 | 08:45 | Not Applicable | | Package_for_kb977589_sc_1~31bf3856ad364e35~amd64~~6.0.1.0.mum | Not Applicable | 1,702 | 17-Nov-2009 | 08:45 | Not Applicable | | Package_for_kb977589_sc~31bf3856ad364e35~amd64~~6.0.1.0.mum | Not Applicable | 1,711 | 17-Nov-2009 | 08:45 | Not Applicable | | Package_for_kb977589_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum | Not Applicable | 1,433 | 17-Nov-2009 | 08:45 | Not Applicable | | Package_for_kb977589_server_1~31bf3856ad364e35~amd64~~6.0.1.0.mum | Not Applicable | 1,706 | 17-Nov-2009 | 08:45 | Not Applicable | | Package_for_kb977589_server~31bf3856ad364e35~amd64~~6.0.1.0.mum | Not Applicable | 1,723 | 17-Nov-2009 | 08:45 | Not Applicable | | Wow64_microsoft-windows-wmi-core-svc_31bf3856ad364e35_6.0.6001.22564_none_0772c7a8fcf9f327.manifest | Not Applicable | 16,086 | 16-Nov-2009 | 15:56 | Not Applicable | | Wow64_microsoft-windows-wmi-core-svc_31bf3856ad364e35_6.0.6002.22268_none_095d3ab8fa1cada7.manifest | Not Applicable | 16,086 | 16-Nov-2009 | 15:48 | Not Applicable |
Additional files for all supported IA-64-based versions of Windows Server 2008Collapse this tableExpand this table | File name | File version | File size | Date | Time | Platform |
|---|
| Ia64_microsoft-windows-wmi-core-svc_31bf3856ad364e35_6.0.6001.22564_none_a10125c91039c8f2.manifest | Not Applicable | 17,676 | 17-Nov-2009 | 02:11 | Not Applicable | | Ia64_microsoft-windows-wmi-core-svc_31bf3856ad364e35_6.0.6002.22268_none_a2eb98d90d5c8372.manifest | Not Applicable | 17,676 | 16-Nov-2009 | 15:16 | Not Applicable | | Package_for_kb977589_sc_0~31bf3856ad364e35~ia64~~6.0.1.0.mum | Not Applicable | 1,425 | 17-Nov-2009 | 08:45 | Not Applicable | | Package_for_kb977589_sc_1~31bf3856ad364e35~ia64~~6.0.1.0.mum | Not Applicable | 1,529 | 17-Nov-2009 | 08:45 | Not Applicable | | Package_for_kb977589_sc~31bf3856ad364e35~ia64~~6.0.1.0.mum | Not Applicable | 1,706 | 17-Nov-2009 | 08:45 | Not Applicable | | Package_for_kb977589_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mum | Not Applicable | 1,429 | 17-Nov-2009 | 08:45 | Not Applicable | | Package_for_kb977589_server_1~31bf3856ad364e35~ia64~~6.0.1.0.mum | Not Applicable | 1,533 | 17-Nov-2009 | 08:45 | Not Applicable | | Package_for_kb977589_server~31bf3856ad364e35~ia64~~6.0.1.0.mum | Not Applicable | 1,717 | 17-Nov-2009 | 08:45 | Not Applicable | | Wow64_microsoft-windows-wmi-core-svc_31bf3856ad364e35_6.0.6001.22564_none_0772c7a8fcf9f327.manifest | Not Applicable | 16,086 | 16-Nov-2009 | 15:56 | Not Applicable | | Wow64_microsoft-windows-wmi-core-svc_31bf3856ad364e35_6.0.6002.22268_none_095d3ab8fa1cada7.manifest | Not Applicable | 16,086 | 16-Nov-2009 | 15:48 | Not Applicable |
APPLIES TO- Windows 7 Enterprise
- Windows 7 Home Basic
- Windows 7 Home Premium
- Windows 7 Professional
- Windows 7 Starter
- Windows 7 Ultimate
- Windows Server 2008 R2 Datacenter
- Windows Server 2008 R2 Datacenter without Hyper-V
- Windows Server 2008 R2 Enterprise
- Windows Server 2008 R2 Enterprise without Hyper-V
- Windows Server 2008 R2 Foundation
- Windows Server 2008 R2 Standard
- Windows Server 2008 R2 Standard without Hyper-V
- Windows Server 2008 Datacenter without Hyper-V
- Windows Server 2008 Enterprise without Hyper-V
- Windows Server 2008 Standard without Hyper-V
- Windows Server 2008 Datacenter
- Windows Server 2008 Enterprise
- Windows Server 2008 Standard
- Windows Vista Business
- Windows Vista Enterprise
- Windows Vista Home Basic
- Windows Vista Home Premium
- Windows Vista Starter
- Windows Vista Ultimate
| kbqfe kbhotfixserver kbsurveynew kbautohotfix kbexpertiseinter kbbug kbfix KB977589 |
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