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Error message when a Group Policy client-side extension cannot log RSOP Data:''0x80041002

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks
Article ID: 977755 - Last Review: November 30, 2009 - Revision: 1.0

Error message when a Group Policy client-side extension cannot log RSOP Data:''0x80041002"

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SYMPTOMS

Consider the following scenario:
  • You have a computer that is running Windows Server 2003. Additionally, Windows Server 2003 has Policy Maker client-side extensions installed.
  • You upgrade to Windows Server 2008.
  • You install Group Policy Preferences client-side extensions in Windows Server 2008.
In this scenario, every periodic background update encounters an event. These updates include Group Policy update, foreground update, and restart. The following event appears in the Application Logs:

Log Name: Application
Source: Group Policy Folders
Date: Date
Event ID: 4099
Task Category: (2)
Level: Warning
Keywords: Classic
User: SYSTEM
Computer: Computer Name
Description: The client-side extension could not log RSoP data because it failed with error code ''0x80041002”
'0x80041002 = WBEM_E_NOT_FOUND

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CAUSE

This issue occurs because of corrupted Managed Object Format (MOF) files.
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MORE INFORMATION

Steps to Reproduce the Problem

  1. Register the Gpsvc.dll library by using the following command: 
    regsvr32 c:\windows\system32\gpsvc.dll
  2. Use the following command prompt to locate the folder:

    c:\windows\system32\wbem
  3. Run the following commands:
    • Mofcomp policman.mof
    • Mofcomp polprocl.mof
    • Mofcomp polstore.mof
    • Mofcomp scersop.mof
    • Mofcomp rsop.mof
  4. Restart the WMI Service.
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APPLIES TO
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 for Itanium-Based Systems
  • Windows Server 2008 Standard without Hyper-V
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Standard
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Keywords: 
kbexpertiseadvanced kbsurveynew kbtshoot KB977755
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