Assume that you create a lookup relationship between a
custom entity and a quote or a contract in Microsoft Dynamics CRM 4.0. When you
try to link the custom entity to the quote or the contract, the lookup view
only shows the quotes or contracts that are in "Draft" status. You expect the
lookup view to show all quotes or all contracts that are in "Active"
status.
Important This section, method, or task contains steps that tell you how to
modify the registry. However, serious problems might occur if you modify the
registry incorrectly. Therefore, make sure that you follow these steps
carefully. For added protection, back up the registry before you modify it.
Then, you can restore the registry if a problem occurs. For more information
about how to back up and restore the registry, click the following article
number to view the article in the Microsoft Knowledge Base:
322756Â
(http://kbalertz.com/Feedback.aspx?kbNumber=322756/
)
How to back up and restore the registry in Windows XP and Windows Vista
This problem is fixed in the latest
cumulative update rollup for Microsoft Dynamics CRM 4.0.
For more
information, click the following article number to view the article in the
Microsoft Knowledge Base:
949256Â
(http://kbalertz.com/Feedback.aspx?kbNumber=949256/
)
Microsoft Dynamics CRM 4.0 updates and hotfixes
To enable this hotfix on the computer that is
running Microsoft Dynamics CRM 4.0, follow these steps:
- Under the
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSCRM\
registry subkey on the Microsoft Dynamics CRM server, add the following DWORD
registry entries:
- LookupActiveQuotesOnCustomEntities
- LookupActiveContractsOnCustomEntities
- Set the values of the registry entries that you just added
to 1.
Note If you want to disable this hotfix, set the values of these
registry entries to
0.
To enable this hotfix
on a computer that is running Microsoft Dynamics CRM for Microsoft Office
Outlook with Offline Access, follow these steps:
- Under the
HKEY_CURRENT_USER\SOFTWARE\Microsoft\MSCRMClient\
registry subkey on the Microsoft Dynamics CRM client for Outlook, add the
following DWORD registry entries:
- LookupActiveQuotesOnCustomEntities
- LookupActiveContractsOnCustomEntities
- Set the values of the registry entries that you just added
to 1.
Note If you want to disable this hotfix, set the values of these
registry entries to
0.