When you run the Microsoft Dynamics CRM Software Development Kit (SDK) import process to update Microsoft Dynamics CRM 4.0, the lookup fields are not updated.
This problem occurs because the mappings for lookup fields are unavailable in the update mode. Therefore, the Microsoft Dynamics CRM SDK import process ignores the lookup fields.
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756Â
(http://kbalertz.com/Feedback.aspx?kbNumber=322756/
)
How to back up and restore the registry in Windows
This problem is fixed in the latest
cumulative update rollup for Microsoft Dynamics CRM 4.0.
For more
information, click the following article number to view the article in the
Microsoft Knowledge Base:
949256Â
(http://kbalertz.com/Feedback.aspx?kbNumber=949256/
)
Microsoft Dynamics CRM 4.0 updates and hotfixes
To enable this hotfix on the computer that is
running Microsoft Dynamics CRM 4.0, follow these steps:
- Under
the
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSCRM\
registry subkey on the Microsoft Dynamics CRM server,
add the following DWORD registry entry:AllowLookupUpdateDuringImport
- Set the value of the
registry entry that
you just added to 1.
Note This problem was originally fixed in Update Rollup 10 for Microsoft Dynamics CRM 4.0.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
979347Â
(http://kbalertz.com/Feedback.aspx?kbNumber=979347/
)
Update Rollup 10 for Microsoft Dynamics CRM 4.0 is available
Microsoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section.
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684Â
(http://kbalertz.com/Feedback.aspx?kbNumber=824684/
)
Description of the standard terminology that is used to describe Microsoft software updates
For more information about Microsoft Business Solutions CRM software hotfix and update package terminology, click the following article number to view the article in the Microsoft Knowledge Base:
887283Â
(http://kbalertz.com/Feedback.aspx?kbNumber=887283/
)
Microsoft Business Solutions CRM software hotfix and update package naming standards