If you create many-to-many relationships between a custom
entity and contracts or between a custom entity and quotes in Microsoft
Dynamics CRM 4.0, you cannot add any existing contracts that are in "Active"
status or the existing quotes that are in "Active" status to the custom
entity.
Important This section, method, or task contains steps that tell you how to
modify the registry. However, serious problems might occur if you modify the
registry incorrectly. Therefore, make sure that you follow these steps
carefully. For added protection, back up the registry before you modify it.
Then, you can restore the registry if a problem occurs. For more information
about how to back up and restore the registry, click the following article
number to view the article in the Microsoft Knowledge Base:
322756Â
(http://kbalertz.com/Feedback.aspx?kbNumber=322756/
)
How to back up and restore the registry in Windows
This problem is fixed in the latest
cumulative update rollup for Microsoft Dynamics CRM 4.0.
For more
information, click the following article number to view the article in the
Microsoft Knowledge Base:
949256Â
(http://kbalertz.com/Feedback.aspx?kbNumber=949256/
)
Microsoft Dynamics CRM 4.0 updates and hotfixes
To enable this hotfix on the computer that is
running Microsoft Dynamics CRM 4.0, follow these steps:
- Under the
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSCRM\
registry subkey on the Microsoft Dynamics CRM server, add the following DWORD
registry entry:LookupActiveQuotesOnCustomEntities
- Set the value of the registry entry that you just added to
1.
Note If the value is a null value, only quotes that are in "Draft"
status are displayed. If the value is 1, quotes that are in "Active" status are
displayed. - Under the
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSCRM\
registry subkey on the Microsoft Dynamics CRM server, add the following DWORD
registry entry:LookupActiveContractsOnCustomEntities
- Set the value of the registry entry that you just added to
1.
Note If the value is a null value, only contracts that are in "Draft"
status are displayed. If the value is 1, contracts that are in "Active" status
are displayed.
To
enable this hotfix on a computer that is running Microsoft Dynamics CRM for
Microsoft Office Outlook, follow these steps:
- Under the
HKEY_CURRENT_USER\SOFTWARE\Microsoft\MSCRMClient\
registry subkey on the Microsoft Dynamics CRM client for Outlook, add the
following DWORD registry entry:LookupActiveQuotesOnCustomEntities
- Set the value of the registry entry that you just added to
1.
- Under the
HKEY_CURRENT_USER\SOFTWARE\Microsoft\MSCRMClient\
registry subkey on the Microsoft Dynamics CRM client for Outlook, add the
following DWORD registry entry:LookupActiveContractsOnCustomEntities
- Set the value of the registry entry that you just added to
1.
Note This problem was originally fixed in Update Rollup 10 for
Microsoft Dynamics CRM 4.0.
For more information, click the following article number
to view the article in the Microsoft Knowledge Base:
979347Â
(http://kbalertz.com/Feedback.aspx?kbNumber=979347/
)
Update Rollup 10 for Microsoft Dynamics CRM 4.0 is available
Microsoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section.
For more information about
software update terminology, click the following article number to view the
article in the Microsoft Knowledge Base:
824684Â
(http://kbalertz.com/Feedback.aspx?kbNumber=824684/
)
Description of the standard terminology that is used to describe Microsoft software updates
For more information about Microsoft Business
Solutions CRM software hotfix and update package terminology, click the
following article number to view the article in the Microsoft Knowledge Base:
887283Â
(http://kbalertz.com/Feedback.aspx?kbNumber=887283/
)
Microsoft Business Solutions CRM software hotfix and update package naming standards