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Public folder read/unread status is lost after a public folder on a second Exchange Server 2007 server is added as a replica folder

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks

Article ID: 983115 - Last Review: August 26, 2011 - Revision: 2.2

Public folder read/unread status is lost after a public folder on a second Exchange Server 2007 server is added as a replica folder

SYMPTOMS

Consider the following scenario:
  • You have two servers that are running Microsoft Exchange Server 2007 in the same Exchange organization. 
  • A Microsoft Outlook 2010 user accesses their mailbox on Exchange server ServerA.
  • The ServerA mailbox user’s mailbox store has the default public folder store configured on the same server, ServerA.
  • You create a public folder on a second Exchange server, ServerB.
  • The user who has the mailbox on ServerA reads some posted items in the public folder. (The public folder currently exists only on ServerB.) 
  • The read/unread status of posted items is retained as expected for that user.
In this scenrio, after you add a replica of the public folder to the public folder store of ServerA, all the items for the user are set incorrectly as unread.

CAUSE

This issue occurs because Outlook 2010 uses the read/unread status only from the public folder replica that is now available in the user’s default public folder store.

STATUS

 Microsoft is researching this problem and will post more information in this article when that information becomes available. 

APPLIES TO
  • Microsoft Outlook 2010
  • Microsoft Exchange Server 2007 Enterprise Edition
  • Microsoft Exchange Server 2007 Standard Edition
Keywords: 
kbprb kbsurveynew kbtshoot kbemail KB983115
       

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