1) 5/21/2012 945321 Error message when you sign in to your Zune account: "You need to change your Zune tag"
(945321) - Describes a problem in which you receive an "An unknown error occurred" error message. This problem occurs when you try to purchase or download content from Zune Marketplace when the billing or contact information for the account is incorrect. 2) 9/10/2009 945294 You receive an "An unknown error occurred" error message when you try to sign in to the Zune Marketplace
(945294) - Describes a problem in which you receive an "An unknown error occurred" error message. This problem occurs when you try to sign in to the Zune Marketplace. 3) 8/31/2008 945032 Where to obtain product manuals for Zune
(945032) - Provides information about finding, previewing, and purchasing music videos in the Zune Marketplace. 4) 3/21/2011 945031 How to restore media usage rights for songs in the Zune software library
(945031) - Describes how to manage podcasts in the Zune software. 5) 9/13/2008 944409 How to play a sample of a music video in the Zune Marketplace
(944409) - This article describes how to play a sample of a music video in the Zune Marketplace. 6) 3/1/2012 945006 How to change the display output back to the Zune device screen if TV Out has been enabled
(945006) - Describes an issue that can occur when you sign in to your Zune account by using a Windows LIVE ID that is linked to an Xbox LIVE gamertag. 7) 11/3/2010 941338 You receive an error message when you use Microsoft Zune Points to try to purchase content from the Zune Marketplace
(941338) - Describes the error message that you receive when you try to sign in to the Zune Marketplace. 8) 5/15/2012 928763 About the predetermined spending limits that have been set for Microsoft Zune Points
(928763) - When you try to update or to add credit card information for a Zune Pass Subscription or for a "Pay as you go" account, you receive the following error message: 9) 5/19/2012 926937 You cannot change your password during the parental approval process when you try to create a Zune child account
(926937) - This article describes how to renew a Zune Pass subscription. 10) 5/20/2012 939330 How to change or reset the password for your Windows Live ID
(939330) - Describes an error message that you receive when you try to play content from the Zune library. 11) 9/12/2008 938686 How to change or reset the password for your Windows Live ID
(938686) - Describes how the Zune library database must be rebuilt after you upgrade a computer to Windows Vista. 12) 11/17/2007 937221 You have to start the Zune child-account creation process again from the beginning when you cancel the parental approval process
(937221) - This article describes how to handle various situations where a customer’s Zune Marketplace payment is in decline. For an overview on the decline cycle, please see the following KB article: 937220Description of the decline billing cycle for Zune... 13) 3/24/2008 937220 Description of the decline billing cycle for Zune Marketplace
(937220) - This article describes the decline billing cycle for Zune Marketplace subscriptions. If Microsoft cannot receive payment for a charge that was submitted to a customer’s credit card or billing telephone number (BTN), the customer may incur... 14) 3/28/2008 937222 Description of account status for Zune subscriptions
(937222) - This article describes MS Billing Accounts Subscriptions for Zune, and the account statuses that appear in CAP. Note A Zune Support Agent cannot change a customer’s account status. CAP uses the following account statuses: Enabled An enabled... 15) 1/19/2009 936721 Zune Marketplace video availability
(936721) - Describes Zune Marketplace video catalog availability.
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