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KBAlertz.com: (268686) - When you send a message using the non-Roman characters font in Entourage, the message is received with the non-Roman characters displayed as question marks. This behavior occurs because when you compose messages in the non-Roman character format,...

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks

ENT2001: Received Messages Display Non-Roman Characters as Question Marks

Retired KB ArticleThis article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
Article ID:268686
Last Review:January 27, 2007
Revision:1.1
This article was previously published under Q268686

SYMPTOMS

When you send a message using the non-Roman characters font in Entourage, the message is received with the non-Roman characters displayed as question marks.

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CAUSE

This behavior occurs because when you compose messages in the non-Roman character format, you change the encoding for the message from the default Automatic encoding setting to a specific encoding type.

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RESOLUTION

To resolve this behavior, send messages by using the default Automatic encoding setting.

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MORE INFORMATION

The Automatic encoding setting accommodates multiple character sets that are entered in the body of the same message. When you change this selection, all of the text conforms to the new setting.

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APPLIES TO
•Microsoft Entourage 2001 for Mac Special Edition

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Keywords: 
kbpending kbprb KB268686

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