When you install Microsoft Commerce Server 2002 Feature
Pack 1 (FP1) when you have the Commerce Server 2002 FP1 Evaluation or Beta version already installed, you may notice the following error message in your event log:
32768 Error
The evaluation period for Commerce Server 2002
has ended. Contact Microsoft to obtain a licensed version of Commerce Server
2000. Timebomb expired.
To resolve this behavior, you must remove Commerce Server
2002 FP1 Evaluation or Beta. Then, you must install the release version of Commerce Server 2002 FP1.
To do this, visit the following Microsoft Web site:
When you remove the beta version and you install the release
version of Commerce Server 2002, you may experience problems and may still
receive the error message that is mentioned in the "Symptoms" section. If you
do, review the Commerce Server 2002 FP1 setup log file and search for the
following entry:
MSI (s) (B4:D4): File: C:\Program
Files\Microsoft Commerce Server 2002\mscsadmin.dll; Won't Overwrite; No patch;
Existing file is of an equal version
This entry may indicate that you
have already installed Commerce Server 2002 FP1 on your computer. It may also
indicate that files are left over from the beta version.
The following
conditions may be true:
| • | Removal of Commerce Server 2002 FP1 Evaluation or beta
version may fail and some files may be left behind. |
| • | Some files are not updated when you remove the beta or
Evaluation version. |
Some
files in the beta version are the same as
the files in the release version of Commerce Server 2002 FP1. If you experience
this behavior, you must remove any version of Commerce Server 2002 FP1 that
appears in Add/Remove Programs in Control Panel.
After you remove any
version of Commerce Server 2002 FP1, run the following command at a command
prompt to make sure that all files are removed:
msiexec /p
C:\Temp\Webdrop\Unpatch.msp /qb!- /l*v C:\Temp\Fp1patch.log REINSTALL=ALL
REINSTALLMODE=amus REBOOT=ReallySuppress
Note The Unpatch.msp file should be in your Commerce Server 2002 FP1
package.
This command removes the remaining Commerce Server 2002 FP1
files. After you run this command, you can install the full version of Commerce
Server 2002 FP1 on your computer and you will not receive the error message
that is mentioned in the "Symptoms" section.