1) 2/16/2009 918798 You cannot use the online features in Student or in Encarta
(918798) - Describes problems that may occur when you try to use the online features or download updates in Student or in Encarta. 2) 2/16/2009 918797 You cannot find Office programs after you install Student or Encarta
(918797) - Describes a problem with trying to find Office programs after you install Student 2006. 3) 5/23/2012 895862 You may receive a script error message when you start Encarta
(895862) - Describes a script error message that you may receive when you start Encarta Reference Library 2003 or later versions. 4) 2/16/2009 916911 Encarta: The Help screen is displayed when you click "Read Aloud"
5) 2/18/2009 894508 You receive the "Page Cannot Be Displayed" error message when you try to use the Find command in Encarta
(894508) - Describes how to obtain the latest version of the MSXML 4.0 service pack to correct the issue where an error message occurs when you try to use the Find command in Encarta Encyclopedia. 6) 5/25/2012 902330 You receive an "Error 1935" error message when you try to install Works or Encarta
(902330) - Describes how to resolve an issue in which you receive an "Error 1935" error message when you try to install Microsoft Works or Microsoft Encarta. 7) 2/16/2009 836168 The clip does not play when you try to play a video clip in Encarta
(836168) - Describes how to troubleshoot problems with video and sound clips. 8) 5/19/2012 832778 You receive the "Internal Error 2755.1631" error message during Microsoft product installation
(832778) - Describes how to troubleshoot installation error messages in Picture It!, Money, Encarta, Streets and Trips, Works, and Digital Image. 9) 5/24/2012 822761 Encarta 2004: "The Shockwave Animation Player Is Not Installed on Your System" Error Message or Encarta Starts with a Blank Screen
(822761) - When you start one of the Encarta 2004 products listed at the beginning of this article, one or more of the following symptoms may occur: A blank screen appears upon Startup. You receive an error message that is similar to the following, although... 10) 5/22/2012 331796 Games: How to Perform a Clean Boot to Prevent Background Programs from Interfering with Play
(331796) - This article describes how to use a clean boot to start your Microsoft Windows XP, Microsoft Windows Millennium Edition, or Microsoft Windows 98-based computer. When you use a clean boot to start your computer, Windows loads only basic devices and... 11) 9/27/2007 Q325932 Encarta: How to Copy the Encarta CD-ROM to the Hard Disk (Q325932)
This article describes how to copy the contents of the Encarta CD-ROM to the hard disk in your computer. 12) 9/26/2007 Q312070 ENC: Computer May Stop Responding During Installation (Q312070)
When you install any of the products listed above, your computer may stop responding (hang). 13) 10/1/2007 Q320013 Encarta Online Deluxe: "Encarta Online Deluxe Does Not Recognize This Passport Sign-In" When You Try to View an Encarta Online Deluxe Article (Q320013)
After you join Club Encarta and then use Microsoft Encarta Online Encyclopedia to view an Encarta Online Deluxe article, you may receive an error message similar to the following when you try to sign in to Encarta Online Deluxe: 14) 9/26/2007 Q305298 ENC2002: Error Message: Encarta Encyclopedia Failed to Connect to the Internet (Q305298)
When you click an Internet link in any of the Microsoft Encarta products listed at the beginning of this article, or if you click
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